Bookings ;customer support; dedicated account desk; enquiries (ad hoc); relationship management; tracking & monitoring solutions (including prevention); dedicated customer support; account creation; process onboarding; customer inquiry; providing quotes; complaint handling; issue resolution; case management; service recovery; pro-active prevention; claims handling; escalated issue resolution; tracking; customer relationship management
involves online and telephone contact with external/internal customers within functional area and completing any related administration.
interpersonal skills, written & verbal communication skills, team working skills, microsoft office & pc skills, problem solving skills -high school diploma. Some college preferred. Spoken and written fluency in local language as well as english as determined by the results of toeic exam (600 points). - three (3) years related experience
indicaciones para postulación interna al boletín
si estás interesado en aplicar, por favor sube un solo archivo en formato pdf que contenga los siguientes documentos:
1.currículum actualizado2.carta de intención3.imagen del resultado vigente del examen toeic, con un puntaje mínimo de 600 puntos
este archivo debe ser cargado en el sistema workday, en el campo correspondiente al currículum.
📌 importante: con fundamento en la política 4-15 de oportunidad de carrera del manual de gente de lac:
🗓️ vigencia del boletín:del 14 al 20 de enero 2026
fedex is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.
fedex is consistently named among the world’s most valuable and admired brands. Some of our recent awards include:
1. 2020 fortune’s world most admired companies (14th)
2. 2019 fortune’s best places to work (15th)
3. 2019 forbes’s one of the “best employers for diversity”
4. 2020 fedex lac included in the gptw’s best workplaces in latin america ranking (24th)
5. 2021 fedex mexico was included in the gptw ranking for 18th consecutive years
6. 2020 fedex mexico received the cemefi certification for 13th consecutive years endorsing fedex as a company socially responsible
7. 2021 fedex chile was re-certified with giro limpio, a seal from the agency of sustainable energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
8. 2019 fedex uruguay selected by gptw among the 5 best companies to work for.