Position: sql dba support experience level: senior education level: bachelor degreelocation: any state of mexicoindustry – sector: insurancewhat you'll do?- administer and support sql server databases across production and non-production environments with a strong focus on stability and performance.- continuously monitor production sql server databases, scheduled jobs, and background processes to ensure successful execution and compliance with sla requirements.- proactively identify anomalies, failures, or performance degradation in database jobs and services.- identify, analyze, and resolve long-running or stalled sql server jobs caused by performance bottlenecks, inefficient queries, locking/blocking issues, or resource constraints.- perform root cause analysis for performance-related issues and recommend long-term optimization strategies.- execute database-related deployment tasks during approved deployment windows, including schema changes, data migrations, and configuration updates.- participate in on-call rotations to support p1 (critical) production incidents and ensure rapid response when required.- resolve and update service requests, incidents, and change tasks logged in servicenow in accordance with established slas and operational standards.what you'll bring:- 9+ years of hands-on experience working with microsoft sql server databases in enterprise production environments.- strong experience with sql server job monitoring, performance troubleshooting, and operational support.- proven ability to diagnose and resolve database performance issues affecting production workloads.- experience supporting deployments and database changes during scheduled maintenance windows.- hands-on experience managing incidents, service requests, and change records using servicenow or similar itsm tools.technologies:sql server db, running jobs, performance issues, database tasks, deployment, servicenow, p1 incidentssoft skills:work underpressure, quality at work, results orientedwhat can you expect in a career with capgemini?- working in a team environment, consultants will focus on the analysis, design and development of technology-based solutions for capgemini's clients.- you will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.- you will contribute to client satisfaction by providing timely and responsive value-added services and work products.- capgemini offers a competitive compensation and benefits package.- headquartered in paris, france, capgemini has a presence of more than 340 thousand professionals in mexico distributed among 3 sites located in mexico city, monterrey and aguascalientes.a deeply multicultural organization.- capgemini has developed its own way of working, the collaborative business experiencetm, and draws on rightshore, its worldwide delivery model.you will love this job because- capgemini focuses on giving each new hire a you-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.- capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: honesty, boldness, trust, freedom, team spirit, modesty, and fun.- capgemini cultivates an atmosphere for development that enables you to be hands-on, planning for your growth, both horizontally and vertically."At capgemini mexico, we aim to attract the best talent and are committed to creating a diverse and inclusive work environment, so there is no discrimination based on race, sex, sexual orientation, gender identity or expression, or any other characteristic of a person. All applications welcome and will be considered based on merit against the job and/or experience for the position