Direct message the job poster from one&only resorts
at one&only, we exist to create joy for our guests through anticipation, creativity, precision, empathy, and warmth.
located at the heart of los cabos, mexico. We approach everything with imagination to spark a sense of playfulness, discovery, and adventure. This is not simply our job, it’s our passion.
with stunning resorts across the globe and exciting expansion plans, kerzner international has a fantastic opportunity for a director of wellness to join the one&only palmilla family.
the director of wellness oversees all spa operations to ensure an exceptional guest experience. Responsibilities include managing the spa team, maintaining high standards of service and quality, developing and implementing new treatments and services, promoting a relaxing environment, and ensuring compliance with health and safety regulations.
key duties involve budgeting, financial management, driving sales and revenue growth, maintaining cleanliness and ambiance, and fostering a culture of excellence and customer satisfaction. The director will collaborate with marketing to promote spa offerings and ensure team training and motivation.
the ideal candidate will have strong leadership skills, a passion for wellness and customer service, and experience managing luxury or wellness facilities. They should be proactive, detail-oriented, and committed to creating a tranquil, rejuvenating guest experience.
the candidate will report directly to the resort manager.
at one&only, creating joy is our core mission. If you are detail-oriented, bold, positive, and passionate about exceeding expectations, we want to hear from you.
our brand is expanding rapidly, and we are committed to investing in our growth and in you. Join a team that is open-hearted, intuitive, generous, and spontaneous. We aim to make our guests extraordinarily happy, creating memorable experiences and lasting memories. You will be at the heart of this vision, constantly innovating to deliver amazing experiences and everlasting memories.
seniority level
* director
employment type
* full-time
job function
* customer service
industries
* hospitality
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