Trinity corporateitis seeking a
ukg systemjr. Analyst
in ourquerétaro, mexicooffice. Reporting to the director, application development support,this role is supporting full application lifecycle and operational performance of the
ukg systemjr. Analyst
of products in support of trinity industries' mexico locations.
partnered with u.s. counterparts, the
ukg systemjr. Analyst
will serve as a member of corporate it's business-facing team.
this position will coordinate hr/payroll, it, and kronos managed services resources todeliver operational excellence and value-generating solutions to mexico's hr and payroll functions, within a data driven organization.
ukg systemjr. Analyst
will provide tier 2 support for system related issues, coordinating engagement with the necessary internal and external resources to drive resolution.
responsibilities include:
corporate it:
adhere to enterprise technology and change management processes and policies
execute audit, system lifecycle, and regulatory controls
ensure compatibility of configurations and processes with the enterprise kronos instance
collaborate with us based team in operational, project and production support activities
mexico's finance, payroll and hr:
understand business process complexity and uncover needs that business partners and end users would not be able to articulate on their own
define the requirements to ensure end-to-end service performance from the end user's perspective
drive solution development through its complete lifecycle
serve as liaison between developers and business owners
ability to respond to support tickets in a timely manner with a high-level of customer service. Able to answer questions regarding kronos application functions (work schedules, accruals, intouch clocks and security access profiles).
ability to develop application job aids for all levels of end users. Leads training efforts on workforcetimekeeping, scheduling, attendance, attestation, pto/accruals, leave and pay rules.
provide recommendations to address and resolve business issues while maintaining data integrity within the application.
ability to identify and correct data issues or inconsistencies related to integration interfaces.
ensure alignment of solution to requirements
perform and assist in testing activities
required skills and qualifications
bachelor's degree or 5+ years equivalent experience
minimum 2 years of hands on configuration and administration of kronos workforce central version 7 or higher
experience working with kronos timekeeping, scheduling, attendance, attestation, pto/accruals, pay rules and integration manager
experience configuring, deploying, and maintaining kronos intouch clocks using workforce device manager
working knowledge of software maintenance lifecycle, to include production support, patching/upgrades, infrastructure and enhancements
working knowledge of organizational change implications on system functionality
kronos functional knowledge and process design experience in support of human resource and payroll processes and regulations
highly preferred: experience working with cloud deployments of kronos
highly preferred: 2 years manufacturing industry labor and workforce
highly preferred: external, customer-facing, business consulting experience
#j-*-ljbffr