Job title:
hr generalist
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job description:
the hr generalist plays a vital role in supporting the site by performing administrative duties. This position serves as a liaison between the site employees and management; per instructions and pre-established guidelines to perform the functions of the job.
key responsibilities:
* assist in collecting, updating, and coordinating site payroll with the payroll manager where required.
* provide support to the site, including assisting with employee relations, conducting investigations as assigned, and maintaining employee corrective actions.
* participate in and present human resources information during on-boarding for all new hire classes.
* manage site benefits, including employee safety, unemployment, loa program support.
* promote and is involved with the organization and support of site events.
* assist in carrying out various human resources programs for site employees.
* maintain personnel files in accordance with established legal, regulatory, and company directives.
* communicate issues to the attention of the hr and site leadership.
* reinforce employee relations practices to establish a positive employer-employee relationship and promote a high level of employee morale.
* ensure that all employee practices are consistently interpreted and applied in accordance with legal and company directives.
* complete job offers and promotions for non-agents.
* follow up on employee notices of separation with proper documentation and exit interview.
* support site compliance audits.
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requirements:
* minimum 3 years relevant experience in human resources.
* call center experience.
* ability to handle sensitive and confidential materials.
* proficient and effective english verbal and written communication skills.
* ability to work in a fast-paced, deadline-oriented environment.
* excellent organizational, interpersonal and time management skills.
* must be task-oriented, possess exceptional people skills, and be reliable.
* proficiency with microsoft office, outlook, internet, copier, fax, and other business machines.
* ability to exercise discretion and interact effectively with individuals at all levels and from diverse backgrounds.
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preferred qualifications:
* ba degree in human resources.
* experience in payroll processing a plus.