Job description:
as a senior invoicing agent, you will play a crucial role in supporting front-line operations by completing administrative tasks and coordinating team activities. Your primary focus will be on office-based activities, where you will handle escalated or complex issues, coordinate team efforts, and provide support to supervisors and managers.
* key responsibilities
* resolve customer inquiries on service failures and billing problems
* monitor airway bills for timely invoicing
* issue credits/debits to customer accounts as warranted
* maintain accurate records of invoices, duties, taxes, airway bills, and customer files
* prepare cash receipts and bank deposits
* ensure 100% daily billing and generate reports for reimbursement and rodr reports
requirements:
* administrative skills
* exceptional problem-solving and analytical skills
* strong communication and interpersonal skills
* ability to work accurately and efficiently under pressure
benefits:
* competitive salary and benefits package
* opportunities for career growth and professional development
* a dynamic and supportive work environment
why join us:
* be part of a talented team that values innovation and excellence
* contribute to the success of our organization through your skills and expertise
* enjoy a collaborative and inclusive work environment