Overview
if you're looking for a career where you can make a real impression, join global service center (gsc) hsbc and discover how valued you'll be.
hsbc is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories.
we aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
we are currently seeking an experienced professional to join our team in the role
avp – operational resilience, cib risk capability office
role purpose
the job holder high degree of autonomy to perform the responsibilities independently.
the role holder will operate under guidance from senior management / senior colleagues across cib business risk, working closely with (but often independently from) associate director, resilience risk (who will also be line manager).
main activities
robust business analysis working with the business to conceptualize solutions/operating models.
change adoption activities to further embed the change seamlessly, drive benefit realization and support ongoing improvement opportunity to annual lifecycle delivery.
plan and play key role in executing operational resilience framework refresh activity, and governance preparation for the cib in us / mexico.
delivering allocated activities supporting cib br across us / mexico (with existing scope focused on gps/ccm).
proactively lead and manage risk-related delivery of operational resilience refresh for the cib important business services, including preparation of governance material.
plan, manage and adapt (as needed) refresh lifecycle activities to support operational resilience framework delivery.
working closely with gps and ccm.
collaborate and builds positive stakeholder relationships providing regular updates on progress, timely escalations utilizing support network in cib br team / entities.
sound knowledge of the operational risk & control environment and disciplines.
beneficial to understand operational resilience (us and or uk / global), as key focus areas of the role – or dora (eu) / critical operations (hk) as comparable regulatory regimes.
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