Network operations specialist
the primary goal of this role is to ensure the reliability and security of network infrastructures.
* key responsibilities:
* perform initial technical analysis on device status to identify potential issues.
* monitor tools to guarantee that all critical alarms are associated with active incident tickets.
* escalate issues to level 2 or level 3 noc personnel as necessary.
* manage 'maintenance status' during change implementation.
* collaborate with the network tooling team to enhance monitoring quality.
* implement basic changes based on standard operating procedures (sops).
* facilitate daily communication between the noc team and local it teams within engie entities.
network specialists work in an office environment with a large display wall showcasing real-time network status.