Job description
we are seeking a highly skilled service coordinator to join our team.
the ideal candidate will provide exceptional administrative support to ensure seamless service delivery to our customers.
key responsibilities:
* administrative support of the service process to end-customers and field service engineer managers within defined teams.
* warranty support and problem-solving, ensuring prompt resolution of customer queries.
* support and coordination on complex quotes and customer service visits, maintaining strong relationships with clients.
requirements:
* bachelor's degree in business administration or marketing.
* minimum three years of administrative experience with related products or coordinating the service engineer department.
* proven understanding of customer needs, with a focus on delivering high-quality service.
* familiarity with a broad range of products and services.
* a strong understanding of core processes of our customer base.
benefits:
* opportunity to work in a dynamic and supportive team environment.
* chance to develop your skills and expertise in a growing industry.
* promote a positive company image through excellent customer service.