Career area:
technology, digital and data
job description:
your work shapes the world at caterpillar inc.
when you join caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
role definition
responsibilities
- translate client's requirements to functional documentation, participate in technical designs and test plan with coaching and training.
skills descriptors
business analysis: knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders.
level basic understanding:
- explains the key concepts, techniques and steps involved in the business analysis process.
- lists examples of how the organization realized the benefits of business analysis and improved the way of doing business.
- outlines the scope of the business analysis process.
- understands the purpose of each business analysis technique and their specific needs.
level basic understanding:
information capture: knowledge of the methods, channels and processes to obtain needed information; ability to identify, capture and document relevant business information in an auditable, organized, understandable and easily retrievable manner.
level working knowledge:
- follows defined procedures to document all routine information.
- identifies relevant established standards, policies and practices.
- fulfills routine information capture needs in own area.
- uses automated tools to capture, organize and archive relevant information.
- cites examples of different types of relevant information that need to be captured.
analytical thinking: knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
level basic understanding:
- names specific tools or techniques that can be used to support the analytical thinking process.
- gives examples of how analytical thinking has been used to resolve problems.
relationship management: knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
level working knowledge:
- provides prompt and effective responses to client requests and interactions.
- monitors client satisfaction levels on a regular basis.
- alerts own team to problems in client satisfaction.
- differentiates the roles and responsibilities in a business relationship.
- works with clients to address critical issues and resolve major problems.
it environment: knowledge of an organization's it purposes and activities; ability to create an effective it environment for business operations.
level working knowledge:
- recognizes basic it needs from the business users perspective.
- researches planned platforms, strategies, initiatives, and key issues related to the it environment.
- implements existing technology infrastructure and systems management practices of one's own it unit.
- analyzes the purposes and responsibilities of one's own it department.
- follows an organization's information management policies.
it standards, procedures & policies: knowledge of information technology (it) standards and policies; ability to utilize a variety of administrative skill sets and technical knowledge to manage organizational it policies, standards, and procedures.
level working knowledge:
- participates in the design of organizational it infrastructure and policies based on a business analysis.
- assists senior colleagues in identifying critical issues in it design processes and policies.
- generates status reports for senior management to ensure the implementation of it policies, standards and procedures.
- executes it projects or services based on predetermined it procedures.
level basic understanding:
- describes the basic concepts and issues of system and technology integration.
- illustrates the risks and benefits of technology integration projects.
- explains system integration initiatives in own environment.
posting dates:
august 18, 2025 - august 31, 2025
caterpillar is an equal opportunity employer. Qualified applicants of any age are encouraged to apply
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