This position ensures the seamless delivery, maintenance, and operation of commercial cloud applications and services.location: villahermosa, tab.experience:bachelor’s degree in computer science, software/cloud development, information technology, or a related engineering field.good proficiency in verbal and written english (c2). Interviews are conducted entirely in english, and daily reports are submitted to managers from other countries.azure certifications such as az-900, az-104, az-303, or az-304 are highly desirable.minimum of 5 years of hands-on experience in:containerization and orchestration (docker, kubernetes).scripting skills (python, bash, powershell).networking, vnet, load balancer, zscaler, firewall, ip prefix, vpn, and security best practices.azure and gcp cloud infrastructure.dns, ssl certificates, active directory, zfs, netapp, swagger, rundeck, splitio, windows patch management.authentication services: mfa, totp, microsoft authenticator.system administration on windows and linux.knowledge of containers and kubernetes operation and configuration.cloud databases (cassandra, mongodb, postgresql, or equivalents).devops, especially azure devops and ci/cd pipelines.remote access solutions (rdp, tgx, rgs, etc.).monitoring tools (azure/gcp monitoring, bigquery, activity logs, health monitoring).responsibilities:identify, diagnose, and troubleshoot issues related to web applications, backend services, and cloud deployments across azure and gcp.serve as escalation point between support teams and engineering, documenting issues and bugs.support operational setup and configuration of dns, ssl, active directory, zfs, netapp, and cloud services.manage tickets and communicate updates proactively.troubleshoot performance issues.benefits:30 days of christmas bonus.vacation days with 85% vacation bonus.10% savings fund.food vouchers of $3,150.00.major medical and dental insurance for employees and immediate family.life insurance, pension plan, stock purchase plan, employee assistance program.
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