As a fast growing fintech in the latam region, we are looking for a highly capable manager/lead, internal controls to lead the design and build of our control environment across the company. This role is ideal for someone who is both strategic and hands-on: a builder who can independently assess processes, map risks, design pragmatic controls, develop sops, and drive cross-functional adoption in a fast-moving environment.
this person will play a critical role in helping the company mature its operating model by reducing operational risk, improving consistency and accountability, and ensuring scalable controls are embedded into day-to-day execution. The right candidate will know how to influence stakeholders across functions, move fluidly from ambiguity to structure, and build fit-for-purpose controls without creating unnecessary bureaucracy.
key responsibilities
* lead the design and build of the company’s enterprise control framework across key business and operational processes
* assess existing workflows and identify control gaps, failure points, manual dependencies, and areas of elevated operational risk
* map end-to-end processes and translate them into clear, scalable control points and operating procedures
* design preventive, detective, and monitoring controls that are practical, auditable, and aligned with business realities
* develop and formalize sops, control documentation, ownership structures, escalation paths, and remediation processes
* partner across risk, product, operations, finance, compliance, technology, and data teams to embed controls into daily operations and system workflows
* drive control implementation from concept through rollout, including stakeholder alignment, documentation, training, and follow-up
* establish governance around control execution, issue tracking, remediation, and evidence retention
* bring structure and discipline to how control failures are identified, escalated, root-caused, remediated, and closed
* apply a strong understanding of risk and control principles, including coso-based thinking, to create a coherent and scalable controls environment
* operate independently with high ownership in an environment that is still building maturity, process discipline, and organizational muscle
* support management readiness for internal audit, external review, board-level discussions, or broader control maturity initiatives as needed
requirements
what we’re looking for
* 6–10+ years of experience in enterprise controls, operational risk, internal controls, internal audit, process excellence, or a related field
* strong experience building or significantly upgrading controls in a high-growth company, fintech, startup, or similarly dynamic environment
* deep expertise in process mapping, sop development, controls design, remediation tracking, and operating model improvement
* strong understanding of internal control frameworks such as coso
* demonstrated ability to independently lead complex, cross-functional initiatives with limited structure
* proven ability to influence without direct authority and drive action across business, product, and technical teams
* comfortable being both strategic and hands-on: this is a builder role, not a purely advisory role
* strong judgment in balancing rigor and practicality; able to create effective controls without slowing down the business unnecessarily
* excellent written and verbal communication skills, with the ability to translate complexity into clear actions and documentation
* experience in regulated environments, lending, fintech, payments, or financial services is strongly preferred
* experience in startup scaling, operational excellence, or transformation work is a strong plus
what we offer
* the chance to join a high-impact, mission-driven fintech with regional scale.
* leadership over enterprise controls for a fast paced and growth oriented startup.
* cross-functional collaboration with exceptional teams across latin america.
* exposure to complex legal and regulatory challenges and innovation in embedded finance.
locations: br, ar, co, mx