Senior sales coordinator position
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we are seeking a skilled and organized senior sales coordinator to oversee daily sales support activities and provide guidance to a small team of analysts. This role requires a solid understanding of sales operations, the ability to work cross-functionally, and a proactive mindset to drive efficiency, meet kpis, and solve problems.
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the ideal candidate will bring previous experience supervising or coordinating the work of others, even in a small team or informal setting, and is ready to take ownership of day-to-day operations. Strong communication, accountability, and a hands-on approach will be key to success in this role.
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responsibilities:
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* supervise and support a small team of sales support analysts, coordinating their daily activities and ensuring timely execution of tasks.
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* monitor team performance against kpis and ensure accountability in task execution.
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* coordinate directly with sales, operations, production, and other teams to align priorities, clarify requests, and resolve order-related issues.
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* review and validate quotes, contracts, order documentation, and data prepared by the team, ensuring accuracy and compliance.
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* generate and analyze sales reports to support decision making and monitor performance indicators.
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* identify and implement process improvements to increase efficiency and accuracy across the sales support function.
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* provide coaching and guidance to junior team members, sharing best practices and supporting onboarding as needed.
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* handle escalations related to customer requests, delays, or internal coordination issues.
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* ensure data integrity in crm and operational systems, collaborating with other departments when updates or corrections are required.
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requirements:
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* bachelor's degree in business administration, industrial engineering, logistics, or a related field.
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* 3+ years of experience in sales support, sales operations, or a similar role.
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* proven experience supervising or coordinating team members in an operational or commercial environment.
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* solid command of crm systems (salesforce, hubspot, sap) and strong proficiency in excel (pivot tables, filters, basic formulas).
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* excellent organization and time management skills, with the ability to prioritize and meet deadlines.
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* strong communication and problem-solving skills with attention to detail.
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* comfortable working with cross-functional teams such as sales, operations, production, and finance.
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* intermediate to advanced english level, able to participate in meetings and communicate effectively in both written and spoken form.
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