Supply chain operations manager we are seeking an experienced supply chain operations manager to lead our end-to-end logistics and warehousing operations. This role is responsible for ensuring safe, compliant, and cost-effective execution from receiving to final delivery. Key responsibilities: 3pl governance and performance management own the relationship with the 3pl, set and track slas/kpis, run business reviews, and drive corrective actions to close performance gaps. Warehouse and inventory control ensure inventory accuracy, traceability, and proper storage practices (fifo/fefo, lot/serial, expiry control), including cycle counts and audits. Inbound and outbound transportation management oversee carrier/routing strategy, shipment planning, freight cost optimization, and issue resolution for delivery incidents. Order fulfillment and customer service execution guarantee timely, complete, and correct order processing (picking, packing, shipping), managing escalations that impact customers. Cost and budget ownership build, manage, and optimize the logistics budget; validate 3pl billing and deliver cost-reduction and total cost ownership improvement initiatives. Continuous improvement and process standardization lead projects to improve productivity, reduce damages/returns, shorten cycle times, and standardize sops. Cross-functional coordination and risk management partner with planning, sales, customer service, quality and finance to align capacity and demand, mitigate operational risks, and ensure compliance. Required skills and qualifications: education: university – bachelor's degree (industrial engineering) experience: more than 10 yrs omron core competencies: innovation driven by social needs, challenging ourselves, respect for all, leading teams (bc ohq – for managerial jobs only) benefits: this position offers a unique opportunity to lead cross-functional teams, drive business growth, and develop strategic partnerships. Others: this job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by job holders within this classification. Duties may be subject to periodic review by the hr, immediate supervisor or nominated representative (in consultation with the job holder) to reflect the changing work composition of the business.