A leading technology services provider in mexico is seeking a dedicated individual for a production support role. The candidate will monitor incidents, ensure swift restoration of services, and collaborate across teams. Essential skills include expertise with observability tools and strong communication abilities. Candidates should have 3-5 years of experience in support roles, proficiency in c#, aws, and a solid understanding of application architectures. This position offers the opportunity to work in a dynamic environment focused on service quality and process excellence.
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