Concordis a leading loan-servicing company with more than three decades of experience delivering high-quality solutions for originators, lenders, and capital providers across consumer and commercial markets.
in june *, we welcomed orion first, a market-leading third-party servicer specializing in commercial loan and lease portfolios, to the concord family.
this integration positions us to offer a full-scope servicing platform: from consumer to commercial, from origination through payments, collections, data analytics, backup servicing, and business intelligence.our missionwe exist to deliver exceptional servicing outcomes for our clients and borrowers by combining deep domain expertise, robust technology platforms, and a steadfast focus on compliance, risk management, and client service.
with this expanded platform, we aim to be the go-to partner across the credit lifecycle for both consumer-finance and commercial/lease portfolios.about the rolewe are seeking a highly organized and detail-oriented agile project manager with strong business analysis capabilities to lead cross-functional initiatives and drive delivery excellence.
this role is responsible for managing execution within an agile framework while supporting requirements gathering, ticket triage, and ensuring engineering work is progressing efficiently.the ideal candidate will bridge business and engineering teams, ensuring clear requirements, timely decisions, and proactive management of risks, dependencies, and blockers.key responsibilitiesmanage delivery using agile methodologies (scrum, kanban, or hybrid)participate in agile ceremonies (stand-ups, sprint planning) and provide status reportingidentify and manage risks, dependencies, and blockersgather, document, and refine business and functional requirementstranslate requirements into user stories with clear acceptance criteriasupport uat planning, execution, and validationtriage, prioritize, and monitor engineering tickets (bugs, enhancements, requests)ensure tickets are actionable, tracked, and progressing; follow up on aging or stalled itemscollaborate with the business and engineering to align priorities and manage capacitytrack sprint progress and maintain visibility into tickets requiring actiondrive process improvements to increase efficiency and reduce bottlenecksqualifications3+ years of agile project management or scrum master experiencestrong business analysis experience (requirements gathering, user stories, process mapping)hands-on experience managing and triaging tickets in jiraexperience using slack for team communication and coordinationproven ability to manage multiple priorities in a fast-paced environmentstrong communication, organization, and problem-solving skillsbenefitsgrocery vouchersinternet bonusmedical insurancelife insurancedental insurancelaw benefits#j-*-ljbffr