Epam is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
we are seeking a senior business analyst to join our distributed team and provide ongoing support for a custom insurance policy administration application.
in this role, you will play a key part in ensuring the system meets business needs and supports long-term operational goals.
responsibilities
* assist with configuration activities related to the insurance policy administration system
* learn and perform configuration filework tasks, including rating, user interface, error messages, and document prototypes
* create epics, features, and user stories in ms azure devops for the implementation of complex features
* contribute to the knowledge repository by capturing knowledge transfer sessions and activities using ms office and sharepoint
* triage and resolve production issues for the core team
* develop and maintain understanding documents that outline issues and user requirements
* support requirement elicitation and estimation processes
* collaborate with business users, vendor business analysts, and the development team to clarify issues and determine next steps
requirements
* at least 3 years of experience in a business analyst or similar role
* strong skills in documentation analysis
* knowledge of the insurance industry and related processes
* proficiency in sql for data analysis and reporting
* experience documenting requirements during knowledge transfer sessions
* comfortable with direct communication with customers
* willingness to learn and contribute to a growing team and account
* fluent english communication skills, both written and spoken, at b2+ level or higher
we offer
* international projects with top brands
* work with global teams of highly skilled, diverse peers
* healthcare benefits
* employee financial programs
* paid time off and sick leave
* upskilling, reskilling and certification courses
* unlimited access to the linkedin learning library and 22,000+ courses
* global career opportunities
* volunteer and community involvement opportunities
* epam employee groups
* award-winning culture recognized by glassdoor, newsweek and linkedin
#j-18808-ljbffr