? Location: mexico city / hybrid
? Full-time
we're looking for a
marketing program manager
to lead and optimize premium support programs for enterprise clients. In this role, you'll activate and manage five core service pillars, align internal teams, and ensure an exceptional client experience from start to finish.
responsibilities
own program-level delivery, aligning expectations, commitments, and outcomes.
translate high-level requirements into actionable plans across multiple teams.
lead premium support activations and enhance client satisfaction.
manage a portfolio of enterprise clients and drive structured program planning.
provide clear governance through reporting, communication, and risk management.
identify adoption gaps and process inefficiencies; drive scalable solutions.
collaborate cross-functionally and act as a trusted advisor to clients and teams.
support account growth and renewal by demonstrating program value.
what you bring
experience in program management, marketing operations, or customer success.
strong communication and executive-level presentation skills.
ability to manage multiple projects and partner across teams.
analytical mindset, strategic thinking, and client-focused execution.
why work with our client?
work in a global, insights-driven environment with world-class tools and methodologies.
learn directly from senior analysts, strategists, and media intelligence experts.
grow in a culture that values curiosity, autonomy, and continuous development.
make a visible impact through the insights you deliver to top brands.
salary expectation *k mxn gross per month + benefits above law
food bouchers = * mxn
mayor medical insurance (metlife)
savings fund 13%
christmas bonus 20 days
vacations days (12 days after first year)
25% vacation premium
3 personal days, 3 child care days, birthday off, mother's day for mothers and 3 sick days