Job summarythis position communicates with customers to bring resolution to unpaid accounts.
he/she works to improve cash flow, minimize delinquency, reduce days sales outstanding, and limit bad debt exposure through customer interaction.
this position identifies and prioritizes issues impacting payment.
he/she overcomes customer objections regarding payments, assists them in understanding account terms, and uses payment options and negotiation skills to arrange payments.
*responsibilities*:- contacts internal and external customers and vendors to gather inquiry details, provide resolution, and ensure customer satisfaction.- educates administrative groups on proper procedures and verifies adherence.- partners with various departments to resolve and correct payment/billing issues.- participates in implementation of new or improved processes to ensure proper usage and adherence.- provides support to internal and external customers to address billing issues and provide requested reports.management of advanced exceladvanced english.we offer:home office mode.international experience.workday: monday to friday 9:00 am 12:00 pm*job type*: part-timepart-time hours: 15 per week*salary*: $4,000.00 - $4,500.00 per month*language*:- ingles (required)