Overview
Join to apply for the General People Services HR Coordinator role at Hitachi Consulting (formerly Information Management Group).
In order to be considered, please submit your resume in English.
The Role
Operating as part of a Global Centralized HR Support Center in the Global People Services (GPS) Team, the HR Shared Services Coordinator/Advisor is responsible for providing human resources administrative and staff support for Global HR, employees and managers. The primary responsibility is processing HR transactions including direct client interface as well as research, analysis, report preparation, interacting with employees and managers on a variety of HR issues, training and advising on policies and procedures, onboarding new employees, processing terminations, and preparing letters and company documents. This role involves a fast-paced, heavy workload and time-sensitive or confidential work. The HR Services Coordinator/Advisor will work in varying shifts to provide coverage during core business hours for their region.
- Process day-to-day HR transactions through ticketing system/internal case management tool (ServiceNow); ensure all HR-critical administrative transactions are accurate, timely, and compliant
- Respond to HR inquiries from employees and managers as per defined guidelines through the case management system
- Onboard new employees
- Submit/prepare promotion, transfer, and change of status changes and letters and all required internal documentation
- Process and prepare termination paperwork including voluntary, involuntary and settlement agreements where applicable and conduct exit interviews
- Assist HR with manager follow-up on various employee and organizational needs
- Prepare reports as requested based on specific HR data (e.g., job requisitions, new hires, headcount)
- Assist with special HR projects – including planning, design, communication and training, and implementation logistics
What You’ll Bring
- 2+ years of experience in an HR support role, preferably in a shared services environment, supporting multiple countries including the USA
- Advanced English
- Proficient in Word, Excel and PowerPoint; able to research, compile and clearly present information and data
- Experience with Workday, ServiceNow or similar ticketing systems is strongly preferred
- Prior experience with employee offboarding is preferred
- Attention to detail and strong organization skills
- Excellent customer service skills
- Excellent critical thinking/problem-solving skills
- Excellent verbal and written communication skills
- Experience working in a fast-paced, professional, global business environment is a plus
- Self-motivated, initiative-driven, able to work independently on a virtual team
- Ability to prioritize, meet deadlines, problem-solve and multitask
- Ability to learn quickly and share knowledge in a team environment
- Willingness to work flexible hours or shifts
- Bachelor’s degree in a business-related discipline desired
About Us
We’re a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative and working on projects with real-world impact. We’re curious, passionate and empowered, blending 110 years of innovation with our future. Here you’re part of a tradition of excellence and a community working toward a digital future.
How We Look After You
We offer industry-leading benefits, support, and services focused on holistic health and wellbeing. We embrace work-life balance and offer flexible arrangements that depend on role and location. We encourage autonomy, ownership and collaboration with talented colleagues.
We’re proud to be an equal opportunity employer and welcome all applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, age, disability status or any other protected characteristic. If you need reasonable accommodations during the recruitment process, please let us know so we can assist.
Job Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Human Resources
- Industries: IT Services and IT Consulting
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