*telemarketing sales advisor (part-time) - foreign offices*
*department*:service center - latin america region
*reports to*:telemarketing sales supervisor
*nature of work*:
this position renews and extends years of membership to existing members, upgrades to preferred status, reinstates members whose membership have become delinquent, and offers club interval to non-existing members (owning timeshares) while providing excellent customer service.
*duties and responsibilities*:
utilizes a list within the membership sales system provided by management to:
- calls members who need their membership renewed.
- calls members who want to upgrade membership or to encourage them to
- upgrade membership.
- calls members whose memberships have become delinquent to reinstate
- their membership.
meets monthly quota on recent delinquent, renewable, and preferred.
answers member's questions on all interval international products and services.
provides telemarketing supervisor with a daily sales report.
performs other related duties as required
*knowledge, abilities, and skills*:
*must possess a minimum of two years telephone sales experience.
*:
*must maintain current knowledge about all new and existing membership programs and benefits.
*:
*must be computer literate and possess knowledge of the as400 system.
*:
must possess excellent customer skills.
must have excellent telephone etiquette.
must possess excellent negotiating and sales skills.
must be able to work shifts.
*physical requirements*:
sitting, standing, manual dexterity (writing, typing, handling), operation of automated equipment ie.
, computer.
imvwcc
marriott vacations worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.