Job description
about the position
kraft heinz mexico is seeking a transition senior analyst, you will play a critical role in enhancing business processes and driving operational efficiencies within our team. This role involves conducting in-depth analysis, leading improvement projects, and providing strategic insights to support the organization's continuous improvement goals. The ideal candidate will possess strong analytical skills, project management experience, and a deep understanding of process improvement methodologies.
key responsibilities
project management
* develop and deliver detailed transition plans with clear milestones and timelines, identifying interdependencies and in line with gbs transition methodology
* ensure successful knowledge transfer and work-shadowing between the business and gbs
* support the application of a continuous excellence culture and drive process stabilization & optimization
* develop robust working relationships with key process owners across the business
* regularly and effectively communicate project and team status throughout the organization levels on progress, issues, and opportunities
* effective project documentation
* deliver all transition projects and programme in line with methodology (managing risk, governance, quality assurance, issue resolution, reporting)
stakeholder management
* build and maintain strong relationships with key stakeholders across the organization
* communicate effectively with stakeholders to ensure alignment on process improvement goals and initiatives.
* gather and incorporate feedback from stakeholders to enhance process improvement efforts.
process analysis and improvement
* conduct comprehensive analyses of current business processes to identify inefficiencies and areas for enhancement.
* utilize process mapping tools to document existing workflows and recommend improvements.
* implement process improvement initiatives using methodologies such as lean, six sigma, or kaizen.
data analysis and reporting
* collect, analyze, and interpret data to identify trends, root causes, and opportunities for improvement.
* develop metrics and kpis to measure the effectiveness of process improvements.
* prepare and present detailed reports and dashboards on continuous improvement activities and outcomes.
project management
* lead and manage process improvement projects from inception to completion, ensuring timely and successful delivery.
* collaborate with cross-functional teams to gather requirements, develop project plans, and execute initiatives.
* monitor project progress, troubleshoot issues, and adjust plans as necessary to achieve project goals.
training and development
* provide training and support to employees on process improvement tools and techniques.
* promote a culture of continuous improvement by sharing best practices and encouraging innovative thinking.
* mentor and guide junior analysts and team members on process improvement methodologies.
stakeholder management
* build and maintain strong relationships with key stakeholders across the organization.
* communicate effectively with stakeholders to ensure alignment on process improvement goals and initiatives.
* gather and incorporate feedback from stakeholders to refine and enhance improvement efforts.
qualifications
education
* bachelor's degree in business administration, engineering, operations management, or a related field. Advanced degree preferred.
experience
* minimum of 3 years of experience in process improvement, business analysis, or a related role within a gbs or shared services environment.
* proven track record of successfully leading and implementing process improvement initiatives.
skills and competencies
* strong understanding of process improvement methodologies (lean, six sigma, kaizen, etc.).
* excellent analytical and problem-solving skills.
* proficiency in data analysis and process mapping tools (e.g., excel, visio, minitab, tableau).
* strong project management skills with the ability to manage multiple projects simultaneously.
* excellent communication and interpersonal skills.
* ability to work effectively in a cross-functional team environment.
* certification in lean six sigma (green belt or black belt) is highly desirable.
location(s)
mexico city - antara tower a - 5th floor - local office
kraft heinz is an equal opportunity employer – underrepresented ethnic minority groups/women/veterans/individuals with disabilities/sexual orientation/gender identity and other protected classes
.