*important information*:- *years of experience*: 5-8 years- *job mode*: full-time- *work mode*: remote*job summary*:as a senior microsoft 365 engineer within encora's workforce engineering team, you will play a critical role in designing, implementing, and supporting scalable microsoft 365 environments with a focus on exchange online, security & compliance, and collaboration tools like teams and onedrive.your deep technical expertise and leadership will guide migrations, drive transformation initiatives, and support a secure, seamless cloud-first experience for users.*responsibilities and duties*:- design and implement secure and scalable microsoft 365 solutions, particularly in exchange online, teams, and onedrive- configure and manage microsoft 365 tenant settings: licensing, policies, security configurations, and feature rollouts- develop and maintain governance and retention policies in accordance with compliance requirements- implement and manage conditional access policies for microsoft 365- monitor system performance and conduct root cause analysis to resolve issues- create and manage automation scripts using powershell for administration and reporting- stay current on microsoft 365 product changes and provide recommendations for best practices- collaborate across security, networking, and desktop teams to ensure a secure, user-centric m365 experience- provide tier 3 support and mentor junior engineers or technical support teams*qualifications and skills*:- bachelor's degree in computer science, it, or related field (or equivalent practical experience)- 5-8 years in it infrastructure with a strong focus on microsoft exchange and microsoft 365- proven expertise in managing exchange online and hybrid environments- experience leading migration projects from on-premises or third-party systems to microsoft 365*role-specific requirements*:- strong understanding of microsoft 365 security & compliance center, entra connect, and intune- proficiency in powershell scripting for microsoft 365 and exchange online administration- experience with microsoft defender for office 365- familiarity with sendgrid smtp services*technologies*:microsoft exchange online, microsoft teams, onedrive, microsoft entra connect, intune, powershell, microsoft defender for office 365, sendgrid smtp, conditional access policies, microsoft 365 compliance center*skillset competencies*:*about encora*encora is the preferred digital engineering and modernization partner of some of the world's leading enterprises and digital-native companies.with over 9,000 experts in 47+ offices and innovation labs worldwide, encora's technology practices include product engineering & development, cloud services, quality engineering, devsecops, data & analytics, digital experience, cybersecurity, and ai & llm engineering.at encora, we hire professionals based solely on their skills and qualifications and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.