Our security as a service (saas) security operations center (soc) is the epicenter of dynamic security events; clients under siege daily, with new attacks and attack vectors evolving continuously. When not unravelling security issues, you may spend time mentoring and training colleagues, troubleshooting processes, and spreading security knowledge throughout the business or investigating new attacks and defenses. A contender for this role possesses a passion for information security, enjoys solving problems and sharing knowledge with others, excels under pressure, and is continuously looking for opportunities for personal and team improvement.the security operations center is a critical component of the security & distributed cloud portfolio. Our expert security engineers defend a wide spectrum of companies from online fraud, ddos (distributed denial of service), application layer, and other security threats.document actions taken in incident management systems, knowledge base, or ticketing systems as requiredcollaborate with product management and development on requirements and product release activities *minimum qualifications* 0-2 years’ experience in cyber related fieldsgeneral understanding and experience with http and web application security (school project experience counts)familiarity with sql injection, cross-site scripting, web scraping, csrf, brute force, cookie manipulation, parameter tampering, and other emerging layer 4-7 attacks/vulnerabilities to define, configure, and manage security policies encouraging rfc compliance excellent customer service skills troubleshooting and problem-solving ability including analytical thinking and a strong attention to detail interest in cyber security and/or network security, and/or prior noc or soc experience *preferred qualifications* b.s/a.s, in information system security or related degree/experiencefamiliarity with a programming or scripting language.fundamental linux skills familiarity with f5 hardware and software (big-ip, tmos, irules, iapps, icontrol, etc.)*skills & abilities you'll be improving:*ability to excel in a dynamic, challenging, security-oriented operations environment experience supporting corporate customers in production environments, working with relevant technologies experience working with customer support and service management portals, including provisioning, reporting, and configuration ability to perform log file analysis ability to develop creative, efficient solutions to complex problems duties can be performed in an operations center environment (guadalajara) or remotely within the country (mexico) while sitting at a desk or computer tableduties require the ability to utilize a computer, communicate over the telephone and read digital materialthis role may be required to work outside of core business hours including early morning, late evening, overnight, weekends, and holidaysthe job description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.it is the policy of f5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting it is the policy of f5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.*remote*: primarily work from designated home location but can come into an f5 office to work or travel to an offsite location as needed.
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