On-site position - applicants must reside in tijuana, rosarito, or tecate.(please note: the job offer will only be extended upon successful completion of the interview process at our offices. We do not cover relocation expenses.)-confie in tijuana is hiring appointment setters!We are a leading national insurance distributor with over 700 locations across the us.at our tijuana corporate office, we have more than 1,500 dedicated associates who provide top-tier customer service and support for our various insurance brands.- position overview:the wellness call center representative/appointment setter is responsible for handling high-volume inbound and outbound patient calls as part of our annual wellness program.in this role, you will be the key point of contact, scheduling tele-video and in-home clinician visits while effectively explaining the benefits of the program.- requirements:minimum of 1 year of call center experiencefluent in both english and spanish (b2)experience with customer service software, crms, and microsoft office (excel, word, outlook)valid mexican identification and documentswork schedule: monday to friday, 8 am to 5:40 pm- benefits:- legal benefits:year-end bonus (aguinaldo)profit sharing (utilidades)paid vacationvacation premiumbereavement fundpaternity leavemarriage leaveweekly payroll via electronic deposit with banco santander- additional perks:paid training (with bonuses)productivity bonusesreferral bonusesextra paid days offprivate medical insurance (for you and your family)federal housing credit program (infonavit/fonacot)health services (imss)savings fund & voluntary savings planrewards and recognition programcareer growth opportunitiesemployee discounts on tuition with local universitiesdiscounts with local businessesconvenient location accessible via public transportationwork location: on-siteeducation level: basic educationprimary activity: customer service- note:- how to apply: