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imagine being able to partner with global technology leaders in a company that cares about you – your professional growth, your success, and your community.
we are looking for a technical sales support specialist to join our team.
about us:
we are concentrix. We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer.
about the role:
the future team member that will love this job will drive demand generation and support sales activities with close collaboration with oems, and channel partners.
they will provide all the knowledge about the product and services information, gathering and recording customer information, and building account plans for prospecting by researching and analyzing prospective companies. This role aims to expand our customer our customer market share within commercial business in north america.
along the way you will have access to world-class training opportunities to grow and enhance your skills and career. at concentrix, you can own your future!
you have
* 2+ year of experience in b2b sales ideally in client and workstation sales.
* deep undertanding of gpu and chip technology
* ability to extract hidden or unrealized requirements and gain consensus on these requirements with the customer
* ability to focus ambiguous customer needs into specific, deliverable requirements
* experience establishing communication and engagement with prospects and communicate with higher level technical staff
* experience identifying problems and implementing solutions
* experience with customer experience and sales
* a passion to learn and optimize new technology and data
* make decisions under conditions of uncertainty or limited data
* willingness to commute to our site at mexico city
you will
* engage actively with oems and channel partners on any business-related requests
* collaborate with mid-market teams to educate them on our customer offerings and positioning by conducting sales presentations, and deliver product/service demonstrations
* train the team in mexico city on customer's products.
* handle pricing requests as needed
* demonstrate proficient solution selling abilities
* identify and analyze low to moderate customer/client needs and develop intermediate range strategies on how to competitively meet needs and propose potential solutions.
* advise customers and sales teams on technical aspects of products and services, observing customer's needs and goals
* use technical expertise to develop trainings and identify areas to help and refine sales processes
* be a customer advocate for pre- and post-sales activities
* manage external competitive pressures and handle objections to help retain customers
* work with multiple partners, building effective relationships with decision-makers at all levels.
job type: full-time
ability to commute/relocate:
* 03710, ciudad de los deportes, cdmx: reliably commute or planning to relocate before starting work (required)
application question(s):
* what is the best processor for a gamer computer?
experience:
* working in a sales capacity: 2 years (required)
language:
seniority level
* seniority level
associate
employment type
* employment type
full-time
job function
* industries
telephone call centers
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