Director of cybersecurity services
our mission is to protect our digital way of life by being the partner of choice for cybersecurity solutions.
this role involves leading a team of consultants and engineers to deliver trusted expertise and drive customer outcomes. You'll work closely with sales teams and foster relationships to drive successful security outcomes.
* you'll serve as the primary liaison for professional services, ensuring service delivery exceeds customer expectations through proactive feedback management and corrective actions.
* champion a customer-first approach across global services teams to improve engagement and satisfaction.
* ensure your team deeply understands customer technical needs and builds lasting relationships.
* partner with sales to provide strategic input during customer negotiations and ensure smooth collaboration throughout the customer lifecycle.
* drive resource planning and staffing to meet project milestones and quarterly targets.
* participate in quarterly reviews, sharing insights and gathering client feedback.
* provide clear updates on key activities, escalations, and issues to customers and internal teams.
* build strong partner relationships focused on aligned goals and customer success.
* oversee team utilization, revenue forecasting, and approvals for timesheets and expenses.
* contribute to the strategic alignment of services offerings.
* lead team operations, including hiring, career development, mentorship, and training.
key skills and qualifications:
the ideal candidate will possess exceptional leadership skills, excellent communication abilities, and a strong understanding of cybersecurity principles.
they will have experience in managing teams, driving business growth, and delivering results-driven solutions.
benefits:
as a director of cybersecurity services, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career advancement.
you will also be part of a dynamic and collaborative team that values innovation, creativity, and continuous learning.
why choose us:
we offer a unique opportunity to shape the future of cybersecurity and make a meaningful impact on our customers' lives.
join us in our mission to protect our digital way of life and drive success in the ever-evolving world of cybersecurity.