Overview
premium events & lounges marketing manager at american express. Join to apply for the premium experiences & lounges marketing manager role and help shape the future of premium engagement and the american express brand.
at american express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, with commitment to back our customers, communities, and colleagues. Team amex supports holistic well-being, opportunities to develop as a leader, and growth in your career.
here, your voice and ideas matter, your work makes an impact, and together you will help define the future of american express.
how you will make an impact in this role
we are seeking a visionary leader who thrives on creativity, innovation, and delivering experiences that money can’t buy. This role shapes the future of premium engagement and elevates the american express brand.
role focus: the premium experiences & lounges marketing manager designs a roadmap for premium experiences and leads the marketing and activation strategy for centurion lounges in mexico. Builds strategic partnerships with chefs, mixologists, artists, luxury brands, and key collaborators to amplify value. Delivers on business kpis including satisfaction, nps, engagement, incremental spend, brand perception, and cost efficiency.
key responsibilities
* design a yearly roadmap of one-of-a-kind experiences across gastronomy, wellness, arts, travel, and fashion.
* shape narratives for platinum and centurion audiences to reinforce exclusivity and aspiration.
* curate high-impact events with world-class chefs, artists, mixologists, and luxury partners.
* define and execute the marketing vision for centurion lounges in mexico.
* transform travel moments with seasonal activations: chef residencies, immersive wellness services, bespoke gifting, and multi-sensory design.
* build alliances with leading hospitality, luxury, and lifestyle brands to push the lounge experience.
* establish clear success metrics (nps, engagement, incremental spend).
* maximize resources by leveraging partnerships, co-investments, and global synergies.
* continuously innovate to deliver experiences that surprise, delight, and set new industry benchmarks.
what we’re looking for
* a visionary in experiential marketing, luxury hospitality, or brand partnerships.
* proven success in creating headline-worthy events and partnerships that drive both emotion and results.
* strong negotiation and storytelling skills, capable of influencing senior stakeholders and inspiring teams.
* a balance of creativity and business acumen, with the courage to challenge conventions.
* fluency in english and spanish is required.
benefits
* competitive base salaries
* bonus incentives
* support for financial-well-being and retirement
* comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
* flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
* generous paid parental leave policies (depending on your location)
* free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
* free and confidential counseling support through our healthy minds program
* career development and training opportunities
offer of employment with american express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
seniority level
* mid-senior level
employment type
* full-time
job function
* other
"referrals increase your chances of interviewing at american express by 2x"
#j-18808-ljbffr