About ktsawe are ktsa – kpmg technology services americas.a service delivery center of kpmg us, with offices in mexico city, guadalajara, and a growing network of remote talent across the country. We deliver high-value technology, consulting, and corporate support services to kpmg us and its clients.at ktsa, our employer value proposition is clear: explore.explore isn't just a word — it's how we grow, lead, and thrive. It's the mindset that drives our culture and shapes every opportunity:experience a collaborative, inclusive, and multicultural workplace where you belong.excel by creating impact and leaving your mark on global projects.expand your potential with real career paths, learning programs, and mentorship.express your individuality — come as you are, and thrive as your authentic self.and because we know that thriving at work also means thriving in life, we back this mindset with ktsamás, our total rewards program, designed to support your well-being, goals, and personal milestones.resources will be hired on training capacity for operations roles, manage day-to-day operations, product, and end-user communication, understand and trained to deliver services on a delivery center practice with the understanding of service levels, automation and productivity:must be able to speak, read and write fluently in english and spanish.must be able to pass an english evaluation and score at least b2.must be able to pass a technical evaluation.must have basic abilities to handle a computer, be familiar with windows 11, microsoft office, mobile devicesscheduling availabilitythe field of study aligned with technology or customer service (computer engineering, computer science, international affairs) along with the above requirementsneeded skillsfluent communicationbe able to work on group set upscomprehensive reading and instruction followingdocumentation of activities and log of activitiespriority based execution (school examples are acceptable)and because we know that thriving at work also means thriving in life, we back this mindset with ktsamás, our total rewards program, designed to support your well-being, goals, and personal milestonesexpand your possibilities with ktsa through ktsamás, where you can access:extended maternity, paternity, and adoption leavesabove-market vacation benefitshybrid work modellearning opportunities, training, and certification programsextended marriage leave and daycare supportwellness and employee assistance programs (eap)comprehensive medical plan, life insurance, car insurance, and funeral assistancevisit to learn more.at ktsa, we celebrate and support everyone's individuality. We do not discriminate against any race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, or disability. We are supportive of helping you to achieve a balance between your home and work demands. We are happy to discuss specific requirements and our range of flexible working arrangements could be of interest. Please ask to find out more. We strongly state that we do not require a certificate of non-pregnancy or hiv in order to participate in any of our processes.explore ktsa, we dare to be differentktsa - kpmg technology services of americas#ktsacareers #lifeatktsa #soyktsa #explorektsa