*business analyst*
employment type
full-time
welcome operation supervisor or operation analyst, call-center supervisor, executive assistant
cloudocr is growing rapidly, and we are currently seeking a *business analyst* to join our team.
Cloudocr is a leading technology company that has a direct impact on some of the greatest companies and organizations in the world. We provide an online ocr service for fast and easy data capture. We’d love an business analyst that is a highly motivated, self-starter, analytical thinker with experience and expertise in analyzing data and process stages to improve the performance of the solution.
*description*
*who you are*:
- you possess a passion to win and are consistently curious while looking to develop and expand your skills.
- you are comfortable in the service industry. Technology truly excites you.
- you have proven record of being a successful at handling many tasks.
- proactive to find the best and faster solution to urgent issues
- you know how to work efficiently under pressure and can prioritize
- you have a great attitude and value a collaborative, fast paced working environment.
- you are excited about being a part of a rapidly growing company innovating the technology services industry.
*your responsibilities*:
as part of the cloudocr team, you will be responsible for:
- monitor operation process.
- validate project status
- follow up on account status for clients
- communication channel between staff and the bpo coordinator
- assisting the bpo coordinator prepare for meetings.
- take meeting minutes for client meetings.
- assist with follow up activities from meetings.
*what you know*:
- experience supervising performance processes
- experience assisting on management tasks
- experience with accounts payable and sales processes
- advanced english.
- advanced communication skills.
- ms office (word, power point), internet.
- intermediate excel (formulas, pivot tables).
*what we offer*:
- collaborative work environment
- 9:00 am to 6:00 pm (availability to work longer hours if needed).
- $15,000 to $17,000 pesos gross (depending on experience and abilities).
- life and funeral insurance.
- discount card for medical consultations, dentist, optician, and other.
*job types*: full-time, permanent
*salary*: $15,000.00 - $17,000.00 per month
*experience*:
- atencion a clientes: 1 year (preferred)
- asistencia administrativa: 1 year (preferred)
*language*:
- advanced english (required)