As a seasoned business operations expert, you will play a pivotal role in driving strategic growth by optimizing business processes and defining key performance indicators. With a strong background in business analysis roles, typically 8 years or more, you will work closely with stakeholders to understand complex business needs and develop tailored solutions that align with organizational goals.
main responsibilities
* collaborate with cross-functional teams to gather, analyze, and document business requirements, identifying areas for improvement and implementing process enhancements.
* translate business needs into actionable functional specifications and user stories, facilitating effective communication among stakeholders.
* foster workshops, interviews, and meetings with stakeholders in both english and spanish, leveraging language skills to drive collaborative outcomes.
* analyze existing processes, providing data-driven insights and recommendations to support informed decision-making.
* support project delivery through requirement validation, testing, and change management, ensuring seamless integration with business units and technical teams.
* serve as a liaison between business units and technical teams, providing critical linkages and facilitating smooth information exchange.
* provide actionable insights and recommendations based on data analysis and industry best practices, informing strategic business decisions.
* lead and participate in user story creation, grooming, and detailing sessions with product owners and development teams, promoting agile methodologies and iterative improvements.
requirements
* minimum 8 years of experience as a business analyst with a strong focus on business operations.
* fluent in english and spanish (spoken and written), with exceptional language skills.
* deep understanding of business analysis methodologies and tools, including project management frameworks and data analytics software.
* insurance domain expertise is required, with proven experience working in or with insurance companies, developing specialized knowledge and competencies.
* superior communication, problem-solving, and stakeholder management skills, enabling effective collaboration and influencing outcomes.
* ability to work independently and manage multiple priorities, demonstrating adaptability and flexibility in fast-paced environments.