A leading bpo company in mexico city is seeking a call center representative to handle inbound and outbound customer calls. The ideal candidate will have over 6 months of experience in customer service, possess strong verbal communication skills, and demonstrate the ability to manage multiple tasks. Responsibilities include addressing customer concerns, providing retention solutions, and maintaining compliance with standards. The role is full-time and onsite, with working hours from monday to friday, 8:00 am to 8:00 pm est.
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