Position overview
the division it manager is responsible for leading the end-to-end it transformation and operations across a globally distributed, multi-site organization, ensuring it is a scalable enabler of growth, efficiency, and decision-making.
the role operates within a complex delivery model, managing a combination of:
* global it leaders (infrastructure/cyber and data/applications)
* regional it resources (europe, china)
* multiple msps across regions
success requires the ability to lead through influence, structure, and governance—not direct execution alone.
the it manager must transform a fragmented it landscape into a standardized, data-driven, secure environment, aligned with:
* current divisional it roadmap
* erp standardization (acumatica)
* data platform evolution
* cyber and infrastructure modernization
organizational scope & team leadership
the it division manager leads a hybrid global it team, including:
* direct / functional leadership
* 1 global infrastructure, it operations & cyber security manager
* 1 global data analyst (evolving into data & business applications lead)
* regional it resources
o 2 it resources in slovenia (applications, erp support, operations)
o 1 it specialist in china
* external delivery model with multiple msps and contractors across: na, uk, italy, bulgaria, new zealand and slovenia
leadership expectations
the division it manager must:
* define clear roles, responsibilities, and accountability model across all resources
* eliminate overlaps and inefficiencies currently visible across it activities
* establish a scalable “hub-and-spoke” it operating model
* drive alignment between: internal it, segment it, msp partners
* ensure: global consistency, local responsiveness where needed, cost-efficient delivery in line with itw principles.
core responsibilities
1. It strategy, governance & operating model
* own the division it strategy and itw front-to-back execution roadmap
* establish a clear it operating model across global and regional teams
* define governance across: data, erp, cyber, infrastructure
* implement structured reporting and performance tracking across all it layers
* ensure strict adherence to 80/20 prioritization discipline
2. Erp modernization leadership (global accountability)
* lead the global acumatica rollout across all sites
* govern erp standardization, eliminating: legacy systems, site-specific deviations
* ensure erp becomes:
o single source of truth for core business processes
o foundation for data and analytics
* supervise execution through:
o data/app lead
o regional it resources
3. Data & business applications leadership
* elevate the data analyst role into a data & applications capability leader
* define and enforce:
o data governance
o data architecture principles
o reporting standards
* ensure integration across: erp, supply chain, shop floor
* drive use cases directly linked to itw ftb priorities:
o forecasting accuracy (ml initiatives)
o supply chain visibility
o kpi standardization
* eliminate: siloed reporting and manual adjustments and spreadsheet-driven processes
4. Infrastructure, cyber & msp orchestration
* lead through the global infra & cyber manager, ensuring:
o consistent cyber posture across all sites
o centralized vulnerability management
o standardized infrastructure
* address ftb risks:
o cyber gaps across multiple sites
o aging infrastructure
o inconsistent msp capabilities
* drive:
o azure migration
o ad consolidation
o network standardization
* rationalize msp landscape:
o define clear slas
o remove underperforming vendors
o standardized service delivery
5. Global delivery & execution model
establish clear accountability across distributed teams.
* implementing: standard project governance and consistent delivery framework
* ensure execution discipline across: internal team and external providers
* balance: centralization (standards, platforms) and local flexibility (business needs)
6. It operations (right-sized & optimized)
* ensure stable operations across: infrastructure, applications, end-user support
* transition non-value-added work to: msps and automation
* focus internal resources on growth and transformation priorities (aa)
7. Financial & vendor management
* own: it budget, investment prioritization, vendor strategy
* ensure alignment with low-cost mindset and value-driven investments
required experience & skills
* minimum 5 years’ experience in the position
* leadership & organizational complexity
* experience leading distributed, global it teams
* proven ability to manage:
* hybrid teams (internal + msp)
* multi-layered accountability structures
* strong governance, prioritization, and decision-making skills
* erp & applications
o strong erp modernization experience
o acumatica experience strongly preferred
o experience rationalizing multi-erp environments
* data leadership - strong experience building and scaling :
o data platforms
o reporting frameworks
o experience driving business adoption of data and transitioning from fragmented reporting to standardized kpis
* cyber & infrastructure
o experience managing cyber risk across multiple sites and vendors
o strong understanding of:
+ cloud transformation
+ security frameworks
+ infrastructure standardization
* execution & transformation - proven track record of:
o delivering transformation in complex environments
o driving standardization and simplification
o strong change in management capability
success profile
the ideal candidate:
* is a true orchestrator, not a hands-on technician
* has experience in global, multi-site manufacturing environments
* can manage complex delivery models (internal + msp + regional it)
* drives simplification, accountability, and measurable outcomes
* is equally strong in: erp, data, governance
key outcomes
within 12–18 months, the division it manager will:
* establish a clear and scalable it operating model
* stabilize and progress acumatica global rollout
* deliver data visibility improvements across all key functions
* improve cybersecurity coverage across all sites
* rationalize and optimize:
o msp landscape
o infrastructure footprint
* build a high-performing it leadership layer (infra + data/apps).
others:
bachelor’s degree in it/systems engineering.
visa laser
available to travel