*general information*:
- country/region- mexico- province/city- riviera maya- location- rosewood mayakoba- department- sales & marketing- job type- full-time permanent*key* *responsibilities*
*overview/job* *summary* *-*
to act as the support function for the cluster director of group sales and group sales managers. Effectively communicate with both internal and external guests to ensure enquiries are handled professionally and efficiently. Maintain bookings, collateral, proposals and sales systems that benefit the revenue production and servicing within the group sales segment.
*essential* *duties* *and* *responsibilities* *-* *(key* *activities)*respond to leads in cvent/salesforce/delphi in an efficient manner
prepare sales proposals in support of the sales managers
assist in logging activities, contacts, accounts in delphi
maintain accounting expense systems, purchase orders and invoices for the department
prepare expense reports for sales team
set up, coordinate and lead site inspections for sales managers with other departments and clients.
Have working knowledge of digital file libraries (assets, photograph, videos) to use as needed
effectively enter, retrieve, reconcile, and verify information and act as system administrator of salesforce (sfdc)/delphi
follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets
speak with others using clear and professional english language; prepare and review written documents accurately and completely
develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees
work with director of sales, sales managers, events, finance, other team members to ensure accurate data reporting internally and to the client.
Distribute all documents correctly and on a timely basis to the client and necessary internal departments.
Ensure that all sales requests, traces, comments and changes are entered in opera accurately.
Prepare all necessary sales reports.
-upkeep an inventory of sales collateral (brochures, marketing materials and menus etc.).
Assist sales managers with daily office duties.
Assist sales managers with prepping for tradeshows & sales trips, and follow up/reporting thereafter.
Generate month end reports: (pace/production)
manage month end process, including invoicing (birchstreet) and billing of department expenses
set up amenities, comp stays, fams for vips
assist with market research: (comp set, new hotels or new businesses, parking etc.)
Internal liaison to key operational departments.
External liaison to hotel guests, corporate accounts, meeting planners and all sales clients.
Participate in scheduled sales meetings, training and other sales strategy related meetings, as required.
All other duties as required
*about us*:
- since its grand opening in 2008, rosewood mayakoba beckons guests in search of the ultimate escape. Inspired by mayan traditions, this 620-acre resort enclave sits along a mile‐long arc of white caribbean sand, nestled just north of the picturesque waterfront town of playa del carmen. Designed to blend harmony with natural landscapes, rosewood mayakoba is an oasis of luxury offering 129 suites with private plunge pools, garden showers, individual docks and the finest modern design and details. For further peace of mind, the resort is built to abide by the highest of eco-standards, offering indulgence with awareness, and has received the rainforest alliance certification. Rosewood mayakoba takes guests on an exclusive trip of a cultural immersion. From the ruins of mayan civilization to the lush natural landscape, riviera maya is the perfect destination for art lovers and culture buffs. For fashionistas, shopping in playa del carmen and cancun promises a luxurious and fun experience. Scattered along gilded avenues are the authentic markets that showcase an impressive mix of only the best mexican handicrafts and silverware.