Hcltech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and ai, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for financial services, manufacturing, life sciences and healthcare, high tech, semiconductor, telecom and media, retail and cpg and public services. Major medical insurance for you and direct dependants direct contract with hcl (indefinite time)as members of our enterprise success team, our technical account managers help our customers achieve more than they ever have by automating the day-to-day and driving business to a higher level.our enterprise success team is serious about guiding our customers in designing and managing their business automation platform across the full platform lifecycle including coaching our customers' teams on initial deployment, enterprise-wide enablement, and the appropriate methodologies to maximize business outcomes, self-sufficiency, and overall organizational impact.you will be a member of a high-octane, high performing global team that will demand your best and provide the most fulfilling work of your career. Take ownership of your customers' technical success with the us · provide uipath platform infrastructure, installation and upgrade planning, guided assistance, and troubleshooting · collaborate with uipath product support and other subject matter experts to manage, facilitate, communicate and bring to positive closure escalated support incidents · develop and mature our teams' processes, assets, and methodologies in an agile manner to continually iterate and maintain best-in-class deliveryprior experience in technical support or technical consulting is a plus · experience with linux-based systems administration (kubernetes knowledge is a plus), windows and linux server infrastructure, it, network troubleshooting, and security · net but others are okay: c#, c++, vb, java, python or powershell as examples · saas and cloud technical background with hands-on experience in digital technologies · excellent verbal and written communication skills - english fluency is required ·