Sales Support Analyst
We are seeking a proactive, detail-oriented professional to join our team as a Sales Support Analyst. In this role, you will play a key part in enabling the sales team by ensuring that all administrative, logistical, and communication processes run smoothly and on time. The ideal candidate is highly organized, communicates effectively, and brings a strong customer-focused mindset to every interaction.
Responsibilities:
- Support the sales team in managing business opportunities and following up with clients.
- Perform administrative tasks such as preparing proposals, quotes, and contracts.
- Coordinate meetings and schedules, including preparing materials and following up after meetings.
- Manage client-related documentation and assist the sales team in document organization.
- Assist in preparing sales reports and data analysis to facilitate decision-making.
- Ensure clear and timely communication across sales, marketing, operations, and customer service teams.
- Support in resolving any issues or questions that may arise during the sales process.
Requirements:
- Bachelor’s degree in Business, Industrial Engineering, Marketing, Logistics, or a related field
- 1 to 2 years of experience in sales support, commercial operations, or customer service.
- Solid command of CRM platforms (e.g., Salesforce, HubSpot) and Microsoft Excel (pivot tables, basic formulas, data filters).
- Strong organizational skills and ability to manage multiple priorities under tight deadlines.
- Effective communication skills, both written and verbal, with attention to detail.
- Proactive and customer-focused mindset with strong teamwork and interpersonal skills.
- Intermediate to Advanced English level, able to participate in meetings and communicate effectively in both written and spoken form.
- *In case you are interested in this position please attach your CV in English*.
Location: Naucalpan
Finance Support - Analyst
Location: Cuauhtémoc, Distrito Federal
At PwC Acceleration Centers, our people in finance focus on providing financial advice and strategic guidance to clients, helping them optimise their financial performance and make informed business decisions. You will handle financial processes, including financial reporting, budgeting, forecasting, and risk management.
Responsibilities
- Overseeing financial policies and operational processes
- Managing reporting systems and engagement economics
- Analyzing and resolving complex financial issues
- Guiding and mentoring team members
- Cultivating client relationships
- Developing understanding of business environments
- Maintaining exceptional standards and ethical practices
What Sets You Apart
- Bachelor's Degree in Accounting, Finance preferred
- 3+ years of experience in financial policies and operations knowledge
- HR, Finance, and Assurance compliance processes
- Annual budget process and manpower planning
- Financial data extraction and analysis
- Independent decision-making and issue resolution
- Financial analysis and data-driven decision-making
- Partner Rotation Compliance and CES Compliance support
Other details: Job Types: Full-time, Permanent; Location: Mexico City region; In-person work may be required.
Customer Support Analyst
Ayer
Odoo is the world's top open-source ERP SaaS software. The Customer Support Analyst coordinates with various service teams to strategically find the best solutions for businesses using our software. This role focuses on ticket-based support with customer-facing communication.
Responsibilities
- Create solutions and communicate effectively with customers
- Maximize customer satisfaction through timely resolutions
- Collaborate with Engineering, Product, and Developer teams to escalate critical issues
- Gather feedback to inform product improvements
- Boost customer satisfaction and productivity
Must-Have
- Bachelor's degree
- Passion for software products
- Ability to communicate technical concepts clearly
- Willingness to grow in a rapidly evolving field
- Ability to learn
- Strong communication and problem-solving skills
Nice to Have
- ERP experience
- Ticketing/support experience
- Sociable and outgoing
- Previous startup experience
What we offer
- Flexible hours, Hybrid work
- Health, life, and other insurances
- Various benefits including vacations, sick days, maternity/paternity leave, gym, snacks
Location: Ciudad de México; Language and localization notes: various postulation questions in Spanish; Salary expectations: disclosed ranges
IT Support Analyst
Location: Ayer / Bitso
Working at Bitso, a remote-first crypto company in Latin America. Responsibilities include providing IT support to employees, maintaining devices, installing software, enforcing IT policies, and collaborating with the Security team.
What you will do
- Serve as first point of contact for software/hardware requests
- Remote troubleshooting and installations
- Escalate issues as needed
- Maintain IT asset lifecycle and documentation
- Automate processes with scripting
- Update stakeholders on status
What you need
- 4+ years IT Operations/Support experience
- Proficient in English
- Strong communication and documentation skills
- MacOS and Windows troubleshooting
- Scripting in Bash, Python, Perl, or PowerShell
- ITIL knowledge a plus
Nice to have
- AWS, Okta, Slack, JAMF, Office 365, Endpoint Central
- Google Workspace configuration
- Jira/Confluence experience
Compensation & Benefits vary by role and location. Infor and Cambridge-related postings are also included for context.
Product Support Analyst
Ayer
General information – Various global roles in a multilingual environment. See individual postings for country, city, and department details.
Description & Requirements
A Day in The Life Typically Includes
- Assist and resolve client questions on product functionality, environments, configuration, bugs/enhancements
- Coordinate with Development and other departments to handle customer issues
- Assist with product enhancements and testing
- Engage in special projects and document improvements
Qualifications
- Analytical skills and time management
- English proficiency
- Project management experience preferred
#J-18808-Ljbffr