*about the role*- perform time-sensitive, front-line, customer and carrier-facing work.- work closely with different teams to ensure alignment with organizational goals and standards.- provide top-tier customer service in timely manner- support fast-paced, centralized operational account operations- process improvement- communicate with and provide feedback to the account operations team to improve on new processes.- empowered participation in the development, implementation, and automation of critical business processes- other responsibilities as assigned.participants will get hands-on experience working with operations seeing the day-to-day work such as over, short & damage, setting appointments, tracking and tracing shipments, attending regularly scheduled meetings, exposure to leadership, and more.following completion of the internship, participants will be considered for a full-time opportunity.*basic qualifications*- advanced english, verbal and written- current bachelor student 5th semester or higher- must have completed servicio social- availability to work from monday to friday from 7:30am to 3:30pm.