The fraud risk analyst ii is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.
responsibilities:
* reviews suspicious transactions generated by fraud detection systems, the analyst must be highly sensitive to abnormal / fraudulent transactions to minimize loss at the earliest stage and be alert to the new emerging fraud trends/patterns
* responsible for making sound judgments and decisions on the alerts in accordance to the operating guidelines, procedures and customer interaction module to prevent and minimise fraud losses
* analyzes alerts and investigate transactional activities to detect suspicious fraud activity to minimize fraud losses for the respective businesses and ensure that fraud loss does not exceed the plan
* makes sound judgments and decisions on the alerts in accordance to the operating guidelines, procedures and customer interaction module and escalating issues as necessary
* analyzes alerts and investigates transactional activities to detect suspicious fraud activity to minimize fraud losses for the respective businesses and ensure that fraud loss does not exceed the plan
* performs other duties and functions as assigned
* appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
qualifications:
* 0-2 years prior banking experience specializing in compliance, credit risk and fraud management
* familiar with credit card/banking industry regulations
education:
* bachelor's/university degree or equivalent experience
this job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
funciones
* soporte operativo de control de fraudes al área contact center y sucursales
* monitoreo de temas relacionados con el área de fraudes
* definicion de proceso y politicas del área de fraudes
* revisión y generacion de instructivos de trabajo
* deteccion de riesgos y área de oportunidad en cuanto al proceso de deteccion de fraudes
* revision de lineas de control arcam
* seguimiento a tendencias de fraude (métricas)
* generacion de reportes sobre hallazgos en patrones de fraudes.
* seguimiento a proyectos relacionados con el área de fraudes.
* generacion de presentaciones relacionadas con hallazgos de fraudes.
* revision de transacciones de clientes con sospechas de fraude.
requisitos
* conocimiento y manejo de bases de datos y programacion con certificacion sas deseada.
* conocimiento de procesos de sucursales (autenticacion, proceso de cara al cliente)
* conocimiento en riesgo de fraude
* experiencia en generacion de reportes/ querys
* experiencia en lineas de control
zona de trabajo
revolucion/ los alpes
modalidad hibrida
l-v de 9 a 6
job family group:
risk management
job family:
fraud risk
time type:
full time
most relevant skills
analytical thinking, constructive debate, controls design, escalation management, issue management, operational risk, policy and procedure, policy and regulation, risk controls and monitors, risk identification and assessment.
other relevant skills
for complementary skills, please see above and/or contact the recruiter.
citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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