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Associate account manager

Expedia Group
Director de cuentas
Publicada el 12 diciembre
Descripción

Expedia group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.why join us?To shape the future of travel, people must come first. Guided by our values and leadership agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.we provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us.associate account managerintroduction to the team:the associate account manager's primary responsibility in his/her assigned territory is to onboard, develop and maintain a high-quality portfolio of hotel products (i.e. relevant, attractive and competitive) for expedia's fast-growing global customer base.in doing so, associate account managers will continuously work with expedia lps' hotel partners to help them maximize the production potential from their participation in the expedia marketplace by smartly utilizing the power of expedia lps' unique data insights, marketing, distribution, and revenue management toolset.make an impactthis role focuses on the core of the market management's team responsibility, which is to ensure that expedia's brands' global customers always find the most suitable hotel for their dream trip wherever they want to go, and that our hotel partners can effectively, efficiently and throughout the year, reach expedia's full breadth of global traveler demand.in this role, you will:consistently leveraging data specific to their market available in expedient, expedia's proprietary market insights and activity prioritization dashboard, and leveraging their local market knowledge, associate account managers will: build and maintain strong relationships with hotel partners by acting as a trusted advisor, providing data‑driven insights, revenue management advice, and marketing opportunities to optimize performance in the expedia marketplaceassist in developing account plans, proposals, and business cases under the guidance of senior team memberssecure seasonal deals and promotions to support the brands' merchandising and marketing effortssecure additional lodging rates and availability information over high demand and compression periods to satisfy traveler needslearn our products, services, and industry, and apply that knowledge to effectively communicate value propositions and solutions to customersresearch competitors, markets, and customer industries using internal tools to generate useful insightsguide and support hotel partners to deliver the best traveler experiencedevelop an understanding of contract basics, negotiations, and the financial impact of business decisionsexecute effectively based on kpi metrics (targets, goals, and/or strategic objectives)promote self-serviceconduct regular self-learning to improve skills20% travel for partner visitsexperience and qualifications:bachelor's degree or equivalent related professional experienceexperience working for an e-commerce platform is a pluswritten & spoken communication, listening and influencingproficiency in english and spanish language skillspresents ideas and directives clearly and persuasively; actively listens when spoken/presented toability to effectively communicate to various levels and through a variety of communication channelsa master at prioritizing work in order to be laser-focused on achieving multiple critical metrics (targets, goals and/or strategic objectives) set by the leadership teamgenuine relationship builder; earns the confidence of othersbridges and sustains solid partnerships based on mutual support through a shared styleappetite for innovative technology, constantly evolving business environment, data-driven decision makingdemonstrates problem-solving skillsability to select and present insightful datasets including performance, market and competitor analysis and to implement meaningful action plans based on the dataable to work independently as well as be a strong teammate, always seeking to improve the team and organizational performancehelp other team members acquire skills or achieve targets/goalsaccommodation requestsif you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our recruiting accommodations team through the accommodation request.we are proud to be named as a best place to work on glassdoor in 2024 and be recognized for award-winning culture by organizations like forbes, time, disability:in, and others.expedia group's family of brands includes: brand expedia,, expedia partner solutions, vrbo, trivago, orbitz, travelocity, hotwire, wotif, ebookers, cheaptickets, expedia group media solutions, expedia local expert,, and expedia cruises expedia, inc. All rights reserved. Trademarks and logos are the property of their respective owners. Cst: employment opportunities and job offers at expedia group will always come from expedia group's talent acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is the official website to find and apply for job openings at expedia group is .

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