Key responsibilities
* serve as the primary administrative and operational partner to the head of services sales.
* manage complex calendars, scheduling, and time prioritization across internal, customer, and executive engagements.
* anticipate executive needs and proactively resolve conflicts, risks, or gaps.
* act as a gatekeeper for executive time while maintaining strong relationships across stakeholders.
travel & expense management
* coordinate and manage all aspects of executive travel, including flights, lodging, ground transportation, and itineraries.
* ensure travel arrangements align with executive preferences, business priorities, and company policies.
* prepare, submit, and track executive expense reports in a timely and accurate manner.
* partner with finance and internal teams to resolve expense or reimbursement questions efficiently.
communication & coordination
* manage executive communications, including email triage, meeting coordination, and follow‑ups.
* prepare, review, and organize executive‑ready materials such as agendas, presentations, briefings, and reports.
* coordinate with internal teams to ensure executives are prepared for meetings, customer interactions, and leadership forums.
* maintain professionalism and discretion when interacting with customers, partners, and senior leaders.
meeting & engagement management
* coordinate logistics for executive meetings, leadership sessions, and customer engagements.
* ensure meetings are well‑structured with clear objectives, materials, and outcomes.
* track action items and follow‑through to ensure commitments are met.
* support executive participation in key services sales and company‑wide initiatives.
cross‑executive & organizational support
* provide ad hoc support to additional senior executives as required, while maintaining clear prioritization.
* act as a connective point between services sales leadership and cross‑functional partners (sales, services, finance, operations).
* help surface potential issues, risks, or opportunities impacting services sales execution or leadership commitments.
operational excellence & confidentiality
* handle sensitive and confidential information with the highest level of discretion.
* maintain organized records, documentation, and executive workflows.
* continuously improve administrative processes to enhance efficiency and executive effectiveness.
* operate with sound judgment, professionalism, and calm under pressure.
qualifications & capabilities
* proven experience supporting senior executives in a fast‑paced, enterprise, or revenue‑focused environment.
* strong executive presence and confidence interacting with senior leaders and external stakeholders.
* exceptional organizational, prioritization, and time‑management skills.
* excellent written and verbal communication skills.
* high level of discretion, integrity, and professionalism.
* ability to anticipate needs, think ahead, and operate independently.
* comfort managing ambiguity and shifting priorities.
what success looks like
* the head of services sales operates with focus, clarity, and minimal friction.
* executive time is optimized and protected.
* travel, expenses, and logistics are handled seamlessly and accurately.
* meetings and engagements are well‑prepared and effective.
* senior leaders trust this role with sensitive information and critical coordination.
our values
if you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: core values
all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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