*rh*:raul garcía
*location*:any state of mexico
*industry - sector*:mals
*what you’ll do?*
- following guidance from senior engineers; implement contact flow routing using speech recognition (lex), queues, routing profiles/skilling, users, porting of tfn and dids.
- strengthen understanding in maintaining security, backup, and redundancy strategies as defined by senior staff
*what you’ll bring*:
- strong working knowledge of aws. Aws console, amazon connect, lex, lambda, dynamodb, cloudfront, cognito, cloudwatch, etc.
- agile methodology
- strong understanding of scrum practices, including writing user stories, prioritization, refinement, and other ceremonies
- experience with issues and project tools such as jira and confluence
*soft skills*:
work underpressure, quality at work, results oriented
*what can you expect in a career with capgemini?*
- working in a team environment, consultants will focus on the analysis, design and development of technology-based solutions for capgemini’s clients.
- you will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.
- you will contribute to client satisfaction by providing timely and responsive value-added services and work products.
- capgemini offers a competitive compensation and benefits package.
- headquartered in paris, france, capgemini has a presence of more than 340 thousand professionals in mexico distributed among 3 sites located in mexico city, monterrey and aguascalientes. A deeply multicultural organization.
- capgemini has developed its own way of working, the collaborative business experiencetm, and draws on rightshore, its worldwide delivery model.
*you will love this job because*
- capgemini focuses on giving each new hire a you-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.
- capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: honesty, boldness, trust, freedom, team spirit, modesty, and fun.
- capgemini cultivates an atmosphere for development that enables you to be hands-on, planning for your growth, both horizontally and vertically.