This is a remote position.
about the role
we are looking for a project manager with 2-3 years of experience. As were growing in scale we have a rising number of clients in the region that are reaching out to us for customizing enhancing and deploying these events for them. This growth has created a need for a seasoned experienced leader to step up and liaise between clients and our development hubs organize our project activities set client expectations prioritize operations and ensure quality delivery.
responsibilities
* manage a portfolio of events at any given point of time and plan event delivery schedules
* full event life cycle ownership: successful event delivery will include full-service delivery from handover from pre-sales to post-event closure calls
* provide on-site leadership for project team by building and motivating team members to meet project goals adhering to their responsibilities and project milestones
* work with development and event setup teams to ensure event customization and client requests are delivered on-time
* report on event success criteria results metrics test and deployment management activities
* employ project management practices and engineer processes to ensure the team can deliver high-quality results to each client to compel them for renewals
* prepare estimates and detailed project plan for all phases of the project
* procure adequate resources to achieve project objectives in planned time frames
* manage the day-to-day project activities and resources and chairs the project management team meetings
* monitor staff performance and complete performance reviews
* provide status reporting regarding project milestones deliverable dependencies risks and issues communicating across leadership
* understand inter-dependencies between technology operations and business needs
* ensure technical accuracy scalability and quality of event through collaboration with development teams
* measure and optimize processes to increase renewal rate of customers and their satisfaction scores
* conduct post-event calls to collect candid feedback from customers capture testimonials & create follow-up actions on each feedback item
* develop and deliver progress reports proposals requirements documentation and presentations to various audiences including project team sponsors and key stakeholders
* coach mentor motivate and supervise project and program team
skills
* bachelors degree in computer sciences or equivalent work experience
* fluent in spanish and english
* 2-3 years of project management experience including tracking and planning projects
* 2-3 years of experience working with business stakeholders within a cross-functional matrix environment
* proven ability to work in an ambiguous environment and collaborate across multiple areas in order to achieve a common business objective
* interpersonal skills to influence and spur change facilitate and enhance performance within a cross - functional environment
* demonstrate decisiveness in resolving business problems making decisions and identifying priorities