About the company: randstad is the #1 hr services provider in the world, and we are looking for a technical hcm administrator to join our nearshore center at randstad mexico. This is your chance to join a dynamic, collaborative, and fast-paced environment where your expertise will make a real impact
key responsibilities:
* system configuration & maintenance: administer and maintain the hcm system, including user accounts, roles, permissions, security settings, and core system configurations for various hr modules (e.g., core hr, benefits, time & attendance, payroll).
* technical support & troubleshooting: provide first and second-level technical support for hcm system users, diagnose issues, resolve technical problems, and escalate complex issues to it or vendor support as necessary.
* data management & reporting: perform data imports, exports, and mass updates. Ensure data integrity, accuracy, and security within the hcm system. Develop and generate custom reports and dashboards to meet business needs.
* system enhancements & testing: participate in the testing and implementation of new features, modules, and system upgrades. Collaborate with hr and it teams to identify opportunities for system optimization and process improvement.
* documentation: create and maintain comprehensive documentation for system configurations, processes, and troubleshooting guides.
requirements
* bachelor's degree in information technology, computer science, human resources, or a related field.
* minimum of 3 years of demonstrated technical administration experience with a major hcm system (e.g., workday, sap successfactors, oracle hcm cloud, peoplesoft).
* proven ability to configure, maintain, and troubleshoot hcm system functionalities.
* strong understanding of hr processes and how they translate into system configurations.
* excellent problem-solving skills and a strong analytical mindset.
* ability to work independently and collaboratively in a fast-paced environment.
* exceptional communication skills, both written and verbal, with the ability to convey technical information to non-technical audiences.
nice to have:
* certifications in a specific hcm platform (e.g., workday hcm, sap successfactors employee central).
* experience with system integrations (apis, sftp, etc.) between hcm and other enterprise systems.
* basic knowledge of sql for data extraction and manipulation.
* experience with report writing tools specific to hcm platforms.
if you meet the qualifications and are interested in joining a dynamic team, apply now
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at randstad, we love to
celebrate our hardworking diverse teams demonstrated through our ongoing
commitment and diversity awards. Ranked as a 2021 diversityinc top 50 company,
a 2021 top 10 global champion for supplier diversity & inclusion, a military
friendly company for veterans, military spouses & suppliers, 2021 staffing
industry analyst top 50 diversity, equity & inclusion influencer to name a
few. We are proud of our collaborative culture which is at the heart of
randstad. When you join randstad, you will receive opportunities for
competitive & robust benefits, flexible schedules, and the assurance that
everyone can be their authentic selves. We are seeking candidates from all
backgrounds and demographics and a variety of industries to join a winning
team
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other legally protected group status. At randstad, we welcome people of all
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