About four seasons four seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture. We believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location on the stunning southern coast of mexico’s baja peninsula, experience cabo’s golden corridor with mexican chic and a cool mediterranean vibe. In the heart of all the action, the coveted community of cabo del sol is home to our modern hacienda‑style village, with sparkling ocean views throughout. Create magical memories as hearts beat to the rhythm of mexican music, art and culture – embraced by the warmth of our four seasons “familia.” About the director of people & culture role we are seeking a passionate leader who can combine people and talent management with strategic business partnership. The ideal candidate will bring mexican labor law knowledge, local market experience and a commitment to the golden rule – treating others as we would like to be treated. Management level for this position operations – division head key elements of the job leads people & culture vision – creates and communicates a compelling people & culture vision that enhances employee experience, organizational performance, and alignment with the resort’s long‑term strategy. Develops strategic people initiatives – designs and implements long‑range strategies for talent development, organizational effectiveness, culture‑building, succession planning, and leadership growth. Leads and develops the p&c team – provides leadership, coaching, and support to the people & culture team, including indirect oversight of department trainers and culture ambassadors. Strengthens leadership capability – ensures new and existing leaders have the knowledge, skills, and behaviors needed for success and oversees leadership onboarding, coaching, and capability‑building programs. Partners with planning committee – supports and advises planning committee members on talent strategy, leadership development, performance management, and employee engagement initiatives. Champions culture & standards excellence – drives a culture of service excellence by championing core values, culture standards, and company initiatives through training, communication, recognition programs, and organizational alignment. Operational partner – works collaboratively with department leaders to ensure consistent delivery of training, staff development, and people practices that strengthen operational performance. Strengthens employee & guest experience – analyzes feedback from guest satisfaction data, employee insights, surveys, and workplace trends to identify performance gaps and implement targeted development solutions. Facilitates learning & development programs – designs and delivers engaging training programs for employees and leaders, fostering continuous learning, inclusion, and high performance. Consults and advises leaders – acts as a strategic business partner to managers, providing guidance on organizational change, team dynamics, employee relations, and people‑centered decision‑making. Knowledge and skills college education required or equivalent experience. Minimum 3‑5 years of experience in a similar role within the hospitality industry. Experience managing diverse cultures. Working knowledge of mexico labor law is advantageous. Strong leadership skills and ability to coach, teach, mentor, and counsel others to improve performance. Strong written and oral presentation skills. Requires exceptional knowledge of and ability to operate computer equipment to include all microsoft office products. Friendly, outgoing, and warm personality. Strong interpersonal skills with the ability to work with department heads. Must be fluent in english & spanish. What to expect be part of a caring team with a family spirit. Have opportunities to build a successful career with global potential. Work in a diverse and challenging environment and engage with the leadership team. Be recognized for your accomplishments. About four seasons hotels & resorts four seasons hotels and resorts opened its first hotel in 1961, and its story is a tale of continual innovation, remarkable expansion and a single‑minded dedication to the highest of standards. For over 50 years, four seasons has transformed the hospitality industry by combining friendliness and efficiency with the finest traditions of international hotel keeping. Service culture currently operating 126 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, four seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do. What it is like to work for four seasons hotels & resorts at four seasons, we guide all of our actions by the golden rule: “treat others the way you would like to be treated.” Here, you will get to work on a team that is built on mutual respect, collaboration, excellent service, and a passion for service. As a luxury brand, your work will also be guided by very strict standards to ensure a high level of quality and service at all times. Expect to work hard but have fun and learn along the way, taking your career, experience and skills to the next level. As an added bonus, working with four seasons gives you the opportunity to work for an international company and travel all over the world while staying at incredible properties for free! Company links company site: www.fourseasons.com our careers: four seasons careers (myworkdayjobs.com) linkedin: https://www.linkedin.com/company/four-seasons-hotels-and-resorts facebook: https://www.facebook.com/fourseasonsjobs twitter: https://twitter.com/fourseasonsjobs contact & application we look forward to receiving your application! Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.* j-18808-ljbffr