*job overview*
we are seeking a highly skilled customer service liaison to join our team. As a key member of our customer-facing department, you will be responsible for ensuring seamless communication with clients and stakeholders.
main responsibilities:
* monitor customer requests and provide timely resolutions
* negotiate agreements with customers to meet their needs
* guarantee the completion of requests while respecting company values and objectives
requirements and qualifications:
* bachelor's degree in industrial engineering or related field
* at least 3 years of experience in customer service within the automotive industry
* proficiency in sap software
* experience working with original equipment manufacturers (oems)
* knowledge of production schedules and logistics management
what we offer:
* a dynamic work environment with opportunities for career growth and development
* the chance to work on international projects for renowned companies in the automotive sector
* an inclusive workplace culture that values diversity and promotes equal opportunities
this job description is subject to change based on business needs. If you are a motivated and detail-oriented professional looking for a new challenge, we encourage you to apply.