Account manager — menu design (remote, mexico)
we are a fast-growing silicon valley startup transforming how restaurants design and optimize their menus. We help hundreds of restaurants boost revenue, elevate guest experience, and run more efficiently.
the role
you're the steady hand and friendly face for our clients—from kickoff to final "print-ready." You'll translate a restaurant's brand and goals into crisp creative briefs, keep projects moving, and make sure every menu we deliver is on-brand, on-time, and on-point.
what you'll do
* be the primary point of contact for restaurant clients getting their menus redesigned
* turn goals, preferences, and brand guidelines into clear, actionable briefs
* orchestrate the full lifecycle: concept → revisions → approval → handoff
* partner daily with design and sales to hit deadlines and exceed expectations
* run reviews, gather feedback, and approve final files that meet our standards
* guard quality: readability, pricing logic, consistency, and compliance
what you bring
* flawless written and spoken english; confident, friendly, and professional
* deep familiarity with u.s. restaurants/hospitality and how real menus work
* strong async communicator over email and slack; proactive with next steps
* organized, deadline-driven, comfortable managing multiple projects
* reliable tech setup and fast internet
why you'll love it here
* 100% remote with a collaborative, supportive team
* visible impact—your projects ship fast and your wins are felt company-wide
* smart, process-driven culture with room to grow as flapjack scales
* time off: mexican public holidays + company breaks (~nov 27–29 and dec 23–jan 1)
* additional pto: 12 paid vacation days
compensation: competitive base + performance bonus/commission potential (doe).
if this sounds like you, we'd love to meet you. Apply and help restaurants put their best menu forward.
job type: full-time
pay: $23, $32,000.00 per month
application question(s):
* how comfortable are you writing in english?
* how comfortable are you speaking in english?
* have you spent time living in or visiting the united states?
* what experience do you have working in the restaurant industry?
work location: remote
expected start date: 24/11/2025