Level of educationbachelor's degree in industrial engineering, administration, international business, finance, or similar.knowledge:language: english.% (90)proficiency in microsoft office.minimum 5 years experience in customer service/program management.excellent communication skills, and ability to handle a group of direct report employees.excellent negotiation skills, ability to talk and negotiate with customers.understands shipment process/methods and incoterms.manages:otd, ppv, eco, e&o, quotation process, action logs, yields, customer requests and reports.