Company - mgm muthu hotels
position - director of sales caribbean (must have experience in hotel industry)
location - spanish speaking caribbean region
(candidate must be willing to relocate to different countries as per the requirement of the company)
key responsibilities
* work with the team to ensure understanding of sales strategy and effective implementation of this strategy for the segments you are responsible for
* provide positive and aggressive leadership to ensure maximum revenue potential
* participate in sales calls with members of sales team to acquire new business and/or close on business
* analyze market information by using sales systems and implement strategy to achieve the property's financial room and catering goals
* review sales and catering guest satisfaction results to identify areas of improvement
* develop and manage relationships with key stakeholders, both internal and external
* work collaboratively with off-property sales channels to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative
* execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
* be a brand ambassador, ensuring the brand's voice is present in your interactions with guests and talent
* empower your team to resolve guest issues independently and with confidence
* work in collaboration with all heads of departments to ensure a successful hotel operation
* identify new business to achieve personal and location revenue goals.
* understand the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
* close the best opportunities for the location based on market conditions and location needs.
* gain understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution
required skills, experience & qualifications
* sales and business development experience in a fast-growing, dynamic business
* self-starter used to self-generating interest and focusing relentlessly on delivering results.
* proven ability to find & convert deals quickly with tenacity and dedication.
* demonstrable track record of sourcing & delivering, at pace, multiple deals of a meaningful scale.
* self-sufficient, deal-focused and can-do mindset, willing to take risks to succeed.
* outstanding communications skills and the ability to present a compelling narrative to a wide variety of audiences, both large & small.
* able to work under pressure and to think independently to create interest in a proposition.
* strong business and financial acumen to give others confidence & to give credibility to the selling process.