Product Owner
Ayer
Product Owner: As an Product Owner at rocket code, you will be responsible for.
Responsibilities:
- This role is responsible for leading the strategy, roadmap, and continuous enhancement of the product.
- Understand the needs of our clients and translate into User stories for technical, functional and commercial requirements of the client and its users in order to propose solutions through the creation of products.
- Work closely with various areas of Rocket Code to develop proposals and processes that add value to the client.
- Creation of a backlog to work together with the Development area on customer requirements and achieve the correct functionality of the product.
- Ensure the scalability, performance, and resilience of each product.
- Collaborate with the data analysis team to review and monitor metrics.
- Product monitoring to identify opportunities for improvement and innovative strategies.
- Experience in product creation for regulated industries such as banking, insurance, and fintech.
Requirements:
- Communication skills to land ideas and structure them.
- Ability to lead multidisciplinary teams.
- Ability to manage projects and coordinate progress with stakeholders.
- Stable internet, camera and able to use your own computer.
Education and Experience:
- Degree in Systems Engineering, or related.
- Experience in creating and building digital products for regulated industries.
- Background as Product Owner or related product process role.
- Interaction with internal and external customers.
Benefits:
- Vacations: time off to recharge.
- December Bonus: annual bonus.
- Referral Bonus: rewards for bringing talent.
- Training Opportunities: ongoing training programs.
- Courses and Certifications: company-sponsored.
Expert Software Support Specialist
Hoy
Job Title: Production Support Expert
We are seeking an experienced professional to join our team in the role of Production Support Lead. You will maintain critical systems, coordinate Disaster Recovery plans with vendors and technical resources, and act as an L3 engineer with local teams and vendors. Maintain governance of internal repositories, policies, and disaster recovery processes.
Main Responsibilities:
- Coordinate Disaster Recovery plans with vendors, technical resources, and business teams.
- Support annual network certificate renewal activities by coordinating between vendors, network, and business teams.
- Maintain critical Fraud systems, ensuring governance aspects are met.
Required Skills and Qualifications:
- 5+ years of support experience, L2 or L3 preferred.
- 3+ years managing Vendors/Third Parties on Production Support, preferably outside Mexico.
- 2+ years Java/UNIX software development experience.
- Full-stack engineer with Micro-services architecture experience using Java.
- A greater number of leave days for personal time or family needs.
EEO Statement:
- HSBC is an equal opportunity employer committed to valuing all employees.
Strategic Product Development Manager
Hoy
Product Manager Job Description: We are seeking a skilled Product Manager to lead development and market positioning of products in the Mexican automotive sector.
- Define brand strategy and identify key market segments.
- Coordinate homologation process for passenger vehicles in Mexico.
- Translate complex technical information into clear, engaging messages.
In this role, you will analyze the product life cycle, develop commercial offers by segment, conduct market research and competitive analysis, and ensure effective communication of technical concepts.
Requirements include a degree in Marketing, International Business, Automotive Engineering, or related field; experience in automotive industry; strong social skills; ability to communicate technical concepts clearly and persuasively.
Benefits:
- Opportunity to shape the future of mobility in Mexico.
- Work with a passionate team on innovation.
Other Information:
- The position requires occasional travel.
Senior Director, Product Development
Ayer
The Global Development and Innovation (GDI) Center leads Coca-Cola’s beverage innovation across categories, covering product development, packaging, and equipment. Senior Director, Product Development, Sparkling oversees the GDI agenda for the Sparkling Category in Latin America including Innovation, Regulatory, and Quality Improvement programs. This role governs End-to-End strategy to commercialization, with regional and global impact.
What you’ll do:
- Latin America GDI Sparkling Category agenda for local/global brands.
- Global GDI Sparkling Category connection; lead and develop talent.
- Inspire innovation and future-focused mindset; manage resources and pipelines.
- Work with supply chain and regulatory affairs; ensure specifications and manufacturing instructions are shared.
Requirements:
- 15+ years in R&D; or commercialization; strong stakeholder management; financial acumen.
- Experience in food/beverage industry; leadership experience.
What We’ll Do For You:
- Global learning and growth opportunities; award-winning innovation team; agile work environment.
Pay Range Not Available
New Product Development & Premium Portfolio
Ayer
You Lead the Way. We’ve Got Your Back. At American Express, we back teams to progress customers and businesses. When you join Team Amex, you join a diverse community of over 60,000 colleagues focused on exceptional customer experience.
JOB DESCRIPTION
- Responsible for Charge Proprietary Product Portfolio Engagement including Green and Gold, with emphasis on Premium (Platinum and Centurion).
- Analyze portfolio, research, insights for improvement; identify opportunities for growth, revenue, and cost efficiencies; improve engagement, billed business and SHOW.
- Project Management of key initiatives with central/tech teams.
- Assess customer benefits journeys and experience to drive service excellence.
- Map processes to deploy capabilities in the market.
Qualifications:
- External vision, trend awareness; service-first attitude with strong presentation/Stakeholder skills.
- Strategic thinker and commercially astute; understand clients’ business drivers.
- Leadership to manage multidisciplinary teams.
Benefits:
- Opportunity to shape mobility and work with innovative teams.
Other Information:
- Occasional travel may be required.
Product Development Manager - Payments Industry
Ayer
Global Payments description: works to move money for millions using our payments solutions; TSYS, a Global Payments company, operates in 75+ countries with card processing scale.
Role Overview:
- Define growth strategies, product marketing positioning, pricing, communications and events in Latin America.
- Identify emerging markets and opportunities; oversee market analysis and competitive activity.
- Lead planning, due diligence, and implementation of strategic objectives.
- Collaborate with Sales/Relationship Management and educate audiences on opportunities and propositions.
- Stay informed on trends; assist with operational studies if needed.
What We’re Looking For:
- Bachelor’s degree; MBA/Advanced degree preferred.
- Experience in Payments industry (cards processing preferred).
- Proven product management experience with market positioning success.
- Excellent written/oral communication; English and Spanish proficiency.
Product & Business Development Director
Ayer
We seek an experienced Product & New Business Development Executive with Banking/Payments experience to lead multidisciplinary teams for product design and development, including market research, proposals, feasibility, P&L;, compliance, product launch, and continuous improvement. Reports to the General Manager.
Responsibilities:
- Develop and implement business strategies and products.
- Manage P&L; create business plans; build leadership teams; ensure policy/legal compliance.
- Investments for product/service; build relationships with shareholders/partners; crisis management when needed.
- Develop product strategies aligned with company vision; engage third-party providers.
Requirements:
- Proven executive leadership; experience in digital transformation and strategy development.
- Understanding of corporate finance and governance; analytical mindset.
- MSc/MA in business or related field; product lifecycle management; experience with credit cards/payments.
Technical Support
Ayer
Job Summary: Lead technical support for end users and service providers; proactive monitoring; ensure high customer satisfaction; maintain documentation and support continuous process improvements.
Responsibilities:
- Maintain high customer satisfaction; address issues promptly; escalate per protocols.
- Lead post-sales technical support for end users and providers; resolve challenges.
- Use proactive monitoring to prevent problems; maintain documentation.
- Align work with strategy; support global processes.
Education & Experience:
- High School Diploma or equivalent; typically 4-6 years’ related experience in relevant fields.
Knowledge & Skills:
- Automation, chemistry, electrical/electromechanical, PLCs, safety, KPIs, OS, process improvement, technical training.
Cross-Org Skills:
- Effective communication, results orientation, learning agility, digital fluency, customer centricity.
Impact & Scope:
- Leads projects; directs team activities; ensures validation and decision making.
Disclaimer
Technical Support Analyst
Salary: 19,400 MXP monthly
Location: Mexico City
Contract: Permanent
We are Cambridge University Press & Assessment (CUPA) hiring a Tech Support Analyst to investigate and resolve technical support issues on CUPA digital products for hundreds of institutions globally.
About the role:
- Provide technical support to external customers and internal teams; investigate issues; coordinate with senior technical teams.
- Gather relevant technical information; resolve basic issues; analyze symptoms to identify root causes.
- Escalate issues as needed; communicate bug fixes; implement known workarounds.
- Maintain documentation; communicate with customers; learn and adapt.
About you:
- Strong problem-solving, communication, attention to detail; ability to multitask and meet deadlines.
- Self-starter with willingness to learn; teamwork and initiative for continuous improvement.
Rewards and benefits:
- Competitive salaries; flexible rewards including life insurance and uniforms; productivity bonuses; on-site work arrangements and adjustments for disabilities.
Why join us:
- Opportunity to pursue potential; collaborate with global teams supporting students, teachers, researchers; diverse and inclusive culture.
Job Types: Full-time, Permanent
Salary: 19,400.00 MXN per month
Location: Ciudad de México; In-person
Fecha límite para postularse: 21/11/2024
Technical Support Engineer
Ayer
Your role will involve:
- Technical Troubleshooting: Provide advanced technical support for resin performance, production machinery, and resin quality; diagnose and resolve complex problems.
- Process Optimization: Collaborate with customer engineering teams to identify improvements; implement solutions to boost performance and reduce waste.
- Documentation and Reporting: Maintain detailed records of support activities and production trial agendas.
- Training and Support: Educate and train staff on resins and technologies.
- Regulatory Compliance: Ensure proposals meet local and international regulations and industry standards.
Key Responsibilities:
- Externally lead customer development projects; support production trials and customer orientation.
- Generate internal reports and provide management insights on technical challenges.
- Address customer queries and support troubleshooting; collaborate with R&D; teams for solutions.
Tipo de puesto: Tiempo completo
Sueldo: $799,846.00 - $1,098,089.00 al año
Beneficios: Vida, Uniformes gratuitos
Pago complementario: Bono de productividad, Bono de puntualidad
Pregunta(s) de postulación: Experiência en sectores Automotriz, Electrónica, Electrodomésticos y Bienes de Consumo.
Escolaridad: Licenciatura terminada (Deseable)
Experiência: Soporte técnico sector petroquímico: 5 años (Deseable)
Idioma: Inglés (Deseable)
Lugar de trabajo: Empleo presencial
Fecha límite para postularse: 21/11/2024
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