*role summary/purpose*
*entry level position*
the field service coordinator / admin will be responsible for organizing mobilization and demobilization of *nam* craft employees. This includes booking travel, ensuring employees have the needed training & certifications, and keeping track of standard documents. The fsc will also reconcile project travel costs.
*essential functions*
- coordinate mobilization and demobilization of field employees to ensure timely arrival to and from job sites.
- manage and coordinate with craft employees all the logistics details related with mobs and de-mobs.
- places and follows up vendor quotes requests and requisitions and ensures on time open po closure.
- codify and upload invoices related to t&l expenses for mobilizations, office services and insurances non billable to customers to ensure proper payment to suppliers.
- initiate requests and follow up on information in the ge travel advisory system (tas) for craft employees.
- coordinate mobilizations and demobilizations of field employees related to conferences, trainings and workout events.
- coordinate t&l logistics associated to kick off meetings, work outs as per sm guidance.
- responsible of arranging ground transportation for field employees during outages. Ground transportation should follow outage security plan and t&l guideline.
- support contingent craft employees with concur reimbursements.
- coordinate the delivery of epp, credit cards, it equipment and immigration/legal documents to field employees from office to employee location.
- responsible of follow up on documentation including medical appointments, immigrations and government clearances before site access for field employees.
- lead and coordinate the daily calls to track the documentation status of the team to be mobilized.
- tracking and updating standard documentation for all field employees
- tracking documents of every employee assigned to that maintenance.
- ownership for documentation database (not yet deployed in nam -> deployment coming in h2 2021)
- coordinates third-party vendors document delivery of for review and site access.
- support craft employees with cash payments of visas or work permits.
- support resource managers with onboarding of craft employees, for example systems training.
- support resource managers with other clarifications to craft employees as needed.
- occasional support to field engineers as per specific request from resource manager and / or special events as designated.
- perform other duties as assigned.
- travel may be required.
- ability and willingness to work holidays, weekends and overtime as required.
*qualifications/requirements*
- two years relevant work experience in field operations, customer service or office administration role desired.
- bachelor’s degree preferred. Related degree considered in lieu of experience
- minimal travel required
- english proficiency required
*desired characteristics*
- good customer service and interpersonal skills
- good communication, time management and organizational skills
- ability to multi-task, coordinate, plan and assume managerial responsibilities as deemed appropriate by the supervisor
- demonstrate leadership ability through decision-making abilities, troubleshooting, problem-solving and teamwork
- intermediate knowledge level of microsoft office (word, excel, power point, outlook)
*about fieldcore*:
- fieldcore is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, age, veteran status, status as a qualified individual with a disability, marital status, pregnancy, sexual orientation, ancestry, genetic information, gender identity, or any other characteristic protected by law._